Scott Ortman
Lewiston
Summary
Professional in federal law enforcement with comprehensive understanding of immigration regulations and procedures. Proven track record of managing sensitive cases and ensuring compliance with legal and ethical standards. Known for strong teamwork, adaptability, and results-driven approach in dynamic environments. Skilled in investigative techniques, case management, and conflict resolution.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Deportation Officer
Immigration and Customs Enforcement
09.2025 - Current
- Assist with the apprehension of individuals that are accused of violating immigration or related laws
- Assist with preparing investigative reports in sufficient detail and accuracy to support possible prosecution and/or administrative action
- Perform law enforcement support duties such as taking fingerprints and photographs
- Conduct routine interviews using various law enforcement methods and techniques to respond to a variety of immigration inquiries and complaints
- Document, transport, deport, and/or escort criminal and non-criminal migrants
- Initiate both criminal and civil prosecutions and deport migrants to foreign countries as well as performing various aspects of custodial operations related to civil immigration enforcement.
- Efficient use of EAGLE interface
- Proficient use of record systems such as EARM, CIS, NCIC, TECS to perform record checks
- Successfully completed VDTOP 2504 (virtual) Phase 1 and 2
- Entrusted to carry a firearm and pass qualification bi-annually
- Series: 1801 - Grade: 5
- Hours per week: 40
Border Patrol Agent
Department of Homeland Security
08.2016 - 09.2025
- Determine citizenship of people encountered in many capacities, whether be checkpoint duties, roving patrol, or bus checks.
- Able and entrusted to operate government equipment with integrity and care.
- Work alongside people with different cultural and ethnic backgrounds.
- Be entrusted with access to many different government systems in order to perform the duties of the job.
- Work in an efficient and trustworthy manner with little to no supervision.
- Perform the physical demands of the job with little to no effort.
- Speak Spanish.
- Able to work alongside other agencies in a cohesive manner in an operation.
- Entrusted to carry a firearm and pass qualification quarterly
- Series: 1896 - Grade: GS12
- Hours per week: 50
- DETAILS:
- Laredo Sector Central Processing Unit from 01/22/2018 - 08/03/2019:
- Efficient use of the E3/NextGen program to process undocumented aliens/cases.
- Access to schedule immigration court hearings through the EOIR system
- Run Queries and record checks through systems such as EARM, TECS, NCIC, CIS
- Responsible for searching the subjects and property, searching and enrolling subjects, printing record checks
- Responsible for the subjects that come in and out of the facility, as well as placement within the facility and placement when leaving the facility in cooperation with I.C.E.
- Acting supervisor when there is none on shift. Responsible for the correctness of files processed, as well as the handling of the facility
Customer Service Representative/Shredding Specialist
Shred-It USA LLC
08.2009 - 08.2016
- We drive to different businesses (ie: Banks, Hospitals, Medical Offices, Schools) and shred confidential information that the customer needs shredded/destroyed.
- I have dealt daily with customers for 7 years. Whether be dealing with a complaint/problem, hearing a request for additional work, or answering any questions; I was expected to provide exceptional customer service
- I drove anywhere between 500-700 miles a week - expected to keep the truck running smoothly, keeping it clean, and performing my routes in a timely, safe manner.
- I was expected to be able to lift anywhere between 5 - 300 lbs (300 lbs in totes with wheels)
- Expected to navigate my own way through the route - completing it wisely and timely
- Hours per week: 45
Education
High school diploma or equivalent -
Niagara Falls High School
Niagara Falls, NY06.2007
Skills
- Immigration laws
- Cultural sensitivity
- First aid certification
- Intercultural training
- Investigative techniques
- Maintaining confidentiality
- Problem-solving
- Time management
- Attention to detail
- Law enforcement collaboration
Accomplishments
- Received a $1500 Cash award due to my annual performance rating for FY 2018
- Received a $2400 Cash award due to my annual performance rating for FY 2020
- Received a $1000 Cash award due to my annual performance rating for FY 2021
- Received a $1000 Cash award due to my annual performance rating for FY 2022
- Received a $1500 Cash award due to my annual performance rating for FY 2022
- Received a $1500 Cash award due to my annual performance rating for FY 2023
- Received a $1000 Cash award due to my annual performance rating for FY 2023
- Received a Time Off award on 4/18/2021 due to my efforts on a drug smuggling case
- Received a Time Off award on 10/24/2021 due to my efforts on alien smuggling cases
- Have performed hundreds of expedited removals (deportations)
- Multiple rescues of minor aged children
Certification
- Non Intrusive Inspection (NII) of vehicles (HCVMe35) (XML) (Z Portal) (MEP)
- NII Instructor - able to instruct and teach other agents and certify them on the NII equipment.
- Peer Support Member
- Remained in compliance and up to date with all certifications required by policy
Language skills
Spanish
Spoken: Novice | Written: Novice | Read: Novice
Timeline
Deportation Officer
Immigration and Customs Enforcement
09.2025 - Current
Border Patrol Agent
Department of Homeland Security
08.2016 - 09.2025
Customer Service Representative/Shredding Specialist
Shred-It USA LLC
08.2009 - 08.2016
High school diploma or equivalent -
Niagara Falls High School