Summary
Overview
Work History
Education
Skills
Timeline
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Scott Osborn

Tampa,FL

Summary

Seasoned District manager with several years of progressive experience in the field environments devoted to boosting sales and bottom-line profitability with performance-oriented strategies. Talented team builder and analytical problem-solver with sound judgment and strong business acumen. Effectively deepen customer, team and vendor relationships with articulate and persuasive communication style.

Overview

16
16
years of professional experience

Work History

District Sales Manager

Red Bull
Tampa, FL
03.2020 - Current
  • Managed a team of sales representatives and provided training, coaching and mentoring to ensure optimal performance.
  • Developed and implemented strategies to increase market share and profitability of the district.
  • Analyzed sales data and identified trends in order to develop targeted sales plans for assigned territory.
  • Prepared weekly reports on sales activity, successes and areas needing improvement.
  • Conducted regular meetings with sales staff to review progress against goals.
  • Resolved customer complaints quickly and efficiently ensuring high levels of customer satisfaction.
  • Set clear objectives and helped team members develop plans to achieve quotas.

Account Manager

Red Bull
Orlando, FL
04.2016 - 02.2020
  • Organized stockroom shelves, racks and bins according to store layout and product categories.
  • Assisted in creating displays to promote products.
  • Greeted customers and provided assistance with product selection.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Maintained cleanliness of the sales floor area at all times.

Teller Manager

SunTrust
Port Orange, FL
01.2013 - 03.2016
  • Maintained relationships with customers through ongoing communication about products and services available.
  • Developed and implemented a customer service training program for new tellers.
  • Monitored daily cash levels to ensure accurate balancing of accounts at the end of each day.
  • Reviewed customer account information for accuracy prior to processing transactions.
  • Performed regular audits of teller transaction records to identify discrepancies or errors.
  • Managed teller staff schedules while ensuring adequate coverage at all times.

Store Team Leader

Walgreens
Port Orange, FL
07.2008 - 12.2012
  • Directed daily operations and supervised a team of 10 associates in a retail store environment.
  • Managed the scheduling, training, and development of employees to ensure adequate staffing levels.
  • Assisted with interviewing potential candidates for open positions within the store.
  • Implemented new procedures to increase customer satisfaction scores.
  • Coordinated with vendors to ensure timely delivery of merchandise.
  • Routinely evaluated stockroom organization and made adjustments as needed.
  • Helped store management promote sales-oriented culture with intense focus on delivering superior customer service.

Education

High School Diploma -

Seabreeze High School
Daytona Beach, FL
05-2008

Some College (No Degree) -

Daytona State College
Daytona Beach, FL

Skills

  • Sales territory management
  • Customer Relationship Management
  • Team Coordination
  • Operations
  • Staff Management
  • Sales Analysis
  • Sales Leadership
  • Relationship building and management

Timeline

District Sales Manager

Red Bull
03.2020 - Current

Account Manager

Red Bull
04.2016 - 02.2020

Teller Manager

SunTrust
01.2013 - 03.2016

Store Team Leader

Walgreens
07.2008 - 12.2012

High School Diploma -

Seabreeze High School

Some College (No Degree) -

Daytona State College

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Scott Osborn