Scott Ouellette
Waterville
Summary
I worked at Pine State Beverage for two years as a Merchandiser, and then I was promoted to a Beer Sales Representative for the next five years. I wanted to move into trade work, so I left Pine State. I had my Plumbing Helper's license previously in 2013 and just obtained it again in 2025. I have currently been working on installing heat pumps at BRF Services for the last year, and I really want to focus on Plumbing and Heating. I also obtained my Electrical Helper's license, Oil Burner Apprentice license, and EPA 608 Universal certification. I'm currently working on getting my Propane license.
Overview
2026
2026
years of professional experience
4
4
Certifications
Work History
Heat Pump Installer
BRF Services
South China
11.2024 - Current
- Installed various types of pumps in residential settings.
- Followed safety protocols to maintain a secure work environment.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Installed various types of pumps according to specifications and safety standards.
- Operated hand and power tools for pump assembly and installation tasks.
Beer Sales Associate
Pine State Beverage
Gardiner
2017 - 11.2024
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Upsold additional items based on customer interests and needs.
- Developed strategic sales plans to enhance product visibility and increase market penetration.
- Assisted customers with product selection and inquiries.
- Maintained inventory levels and organized stock displays.
Landscaper
Global Industrial Services
Augusta
2016 - 2016
- Operated landscape equipment including mowers and trimmers.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Operated landscaping equipment to maintain grounds and remove trees.
- Cleared pathways of overgrowth, debris, and snow to reduce hazards.
Yard Worker
Hammond Lumber Company
Belgrade
2015 - 2016
- Operated forklifts to move materials safely around the yard.
- Loaded and unloaded deliveries efficiently using hand tools and equipment.
- Assisted with inventory management by tracking supplies and materials.
- Collaborated with team members to meet daily operational goals effectively.
- Prepared orders for shipment by gathering and packaging products accurately.
Warehouse Worker/Order Picker
Pine State Beverage
Augusta
2013 - 2015
- Utilized scanning equipment for picking, packing and shipping orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Achieved productivity and accuracy standards to meet company guidelines.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
Certificate - Heat Pump Installation Course
Kennebec Valley Community College
Fairfield10-2024
High School Diploma -
Maranacook Community High School
Readfield, ME06-2010
Skills
- Heat pump installation
- Basic Electrical wiring
- Troubleshooting techniques
- Safety compliance
- Customer relationship management
- Brazing techniques
- Fixture installation
- Valve replacement
- Pressure testing
- Measurements
- Hand tool use
- Plumbing codes
- Pipe measuring
- Pipe installation
- Problem solving
- Basic repairs
- Soldering pipes
- Power tools
Certification
Plumbers Helper License- State of Maine- Plumbing Examining Board, License Number TR90015304, Issue Date February 19, 2025- Expiration Date February 28, 2027
Timeline
Heat Pump Installer
BRF Services
11.2024 - Current
Beer Sales Associate
Pine State Beverage
2017 - 11.2024
Landscaper
Global Industrial Services
2016 - 2016
Yard Worker
Hammond Lumber Company
2015 - 2016
Warehouse Worker/Order Picker
Pine State Beverage
2013 - 2015
Certificate - Heat Pump Installation Course
Kennebec Valley Community College
High School Diploma -
Maranacook Community High School