Experienced Repair Tech 3 with a strong track record in equipment repair, customer service, and safety compliance. Proven ability to streamline repair processes and mentor staff for enhanced team performance. I am willing to help others. I also have worked to provide a great service to my customers.
Work History
Repair Tech 3
13 Years 4 Months
Steris | 04.2013 - Current
Diagnosed and repaired complex medical equipment to ensure optimal functionality.
Executed routine maintenance procedures, enhancing equipment reliability and lifespan.
Collaborated with cross-functional teams to troubleshoot technical issues efficiently.
Developed and implemented process improvements that streamlined repair workflows and reduced downtime.
Evaluated new tools and technologies for potential integration into existing repair processes.
Led initiatives to enhance compliance with regulatory standards in equipment repairs and documentation.
Mentored staff on best practices in troubleshooting techniques, improving overall team performance and confidence.
Maintained inventory of repair supplies and ordered parts.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Completed all repair and maintenance activities promptly and to high quality standards.
Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
Consistently worked to build I X Change, Yellow Fin Repairs, and Case Carts Repairs
Education
High School Diploma
Alexander Central High School | Taylorsville, NC | 06-1995
Skills
Equipment Repair
Technical troubleshooting
Regulatory compliance
I X Change
Preventive maintenance
IXChange
Positioning devices
Case cart repair
Accomplishments
I have led in IX Change and positional devices repairs.
I have manage a successful lab in one of the biggest accounts at steris. i have great customer feedback on surveys.