Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Scott Payne

Steris
Siloam,NC
13
years of professional experience

Experienced Repair Tech 3 with a strong track record in equipment repair, customer service, and safety compliance. Proven ability to streamline repair processes and mentor staff for enhanced team performance. I am willing to help others. I also have worked to provide a great service to my customers.

Work History

Repair Tech 3

13 Years 4 Months
Steris | 04.2013 - Current
  • Diagnosed and repaired complex medical equipment to ensure optimal functionality.
  • Executed routine maintenance procedures, enhancing equipment reliability and lifespan.
  • Collaborated with cross-functional teams to troubleshoot technical issues efficiently.
  • Developed and implemented process improvements that streamlined repair workflows and reduced downtime.
  • Evaluated new tools and technologies for potential integration into existing repair processes.
  • Led initiatives to enhance compliance with regulatory standards in equipment repairs and documentation.
  • Mentored staff on best practices in troubleshooting techniques, improving overall team performance and confidence.
  • Maintained inventory of repair supplies and ordered parts.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
  • Consistently worked to build I X Change, Yellow Fin Repairs, and Case Carts Repairs

Education

High School Diploma

Alexander Central High School | Taylorsville, NC | 06-1995

Skills

Equipment Repair
Technical troubleshooting
Regulatory compliance
I X Change
Preventive maintenance
IXChange
Positioning devices
Case cart repair

Accomplishments

I have led in IX Change and positional devices repairs.

I have manage a successful lab in one of the biggest accounts at steris. i have great customer feedback on surveys.

Timeline

Repair Tech 3

Steris
04.2013 - CurrentRead More

Alexander Central High School

High School Diploma
Read More
Scott Payne