Looking for part-time, full-time, on call and temporary hospitality and bartending assignments for special events, trade shows, concerts, sporting events, banquets and private affairs.
Highly skilled Bartender, Mixologist, Hospitality Executive with a fun and friendly personality. Motivated and enthusiastic team player dedicated to providing quality service to customers.
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills.
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Work History
Bartender/ Mixologist
Freelance
Freelance bartender/ mixologist for private parties, caterers, charity events and private functions thru out South Florida eg: weddings, concert Beyoncé tour, Inter Miami Soccer League
Set up, break down, menu design, drink preparation and outstanding professional customer service
Served high customer volumes during special events, nights, and weekends.
Bartender/ Head Banquet Bartender
Wyndham Sea Gardens
Responsible for complete operation of fully functioning bar during events and also working tiki bar including: set up, break down, drink preparation, outstanding professional customer service, inventory, opening and closing cash operation procedures
Specialist in original and exotic tiki drinks
Work on call for multiple Wyndham locations
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Prepared for events by setting up bar, stocking supplies, and arranging tables.
Responded to guest questions and requests with friendly and knowledgeable service.
Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
Contributed to successful events by setting up mobile bars in various locations according to event specifications.
Assisted in menu planning and drink selection for themed events, resulting in unique experiences for clients and their guests.
Received the highest cash denomination available for 'The Count On Me Award' in April 2017
Owner/ GM
Kaos Ultra Lounge
Responsible for complete operation of fully functioning bar/ restaurant including accounting, ordering, human resources, scheduling, events, supervising, inventory and motivating a high-performance team
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Established security protocols to ensure the safety of guests and employees while maintaining a fun atmosphere conducive to enjoyable nightlife experiences.
Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business and positive word-of-mouth referrals.
Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
Optimized bar layout for increased efficiency in serving guests while maintaining an inviting ambiance conducive to socializing between patrons.
Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Implemented employee training programs focused on product knowledge, sales techniques, and customer service skills to improve overall team performance.
Sold to a small regional operator after just 3 years
Owner/GM
Knighttime Billiards, Hard Rock Casino
Responsible for complete operation of fully functioning bar/ restaurant including accounting, ordering, human resources, scheduling, inventory, events, supervised and motivated a high-performance team of over 30 employees
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Established security protocols to ensure the safety of guests and employees while maintaining a fun atmosphere conducive to enjoyable nightlife experiences.
Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business and positive word-of-mouth referrals.
Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
Enhanced bar atmosphere with well-chosen music, lighting, and decor to create a welcoming environment for patrons.
Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
Optimized bar layout for increased efficiency in serving guests while maintaining an inviting ambiance conducive to socializing between patrons.
Maintained clean and orderly premises, adhering to strict health and safety regulations for the wellbeing of both customers and staff.
Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
Increased customer base by implementing creative marketing strategies and engaging social media presence.
With over $2,000,000 in annual sales this establishment was sold to the Seminole Tribe of Florida after 8 years in business
Owner/ Operator
South Florida Entertinment Inc.
Company Overview: Full-service amusement and party rental company with over 400 pieces of novelty entertainment devices for bar and bat-mitzvahs, corporate events, festivals, trade shows, grand-openings and private parties
I was responsible for the entire operation including event design and production with annual sales exceeding $1,000,000
After 15 years the business was auctioned off to pursue a dream of owning my own bar/ nightclub
Full-service amusement and party rental company with over 400 pieces of novelty entertainment devices for bar and bat-mitzvahs, corporate events, festivals, trade shows, grand-openings and private parties
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Consulted with customers to assess needs and propose optimal solutions.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Education
Bachelors Degree - Business Administration
University of Maryland
College Park, Maryland
Certificate of attendence - Introduction to wines sommelier course
Johnson and Wales
Miami, Florida
Serve Safe Supervisor Certificate -
National Restaurant Association
Chicago, IL
Spirits And Mixology Certificate -
BarSmarts
Certificate - Hospitality And Tourism Management
Florida Atlantic University
Boca Raton, FL
Skills
Strong multitasking
Highly reliable
Team player attitude
Clear and effective communication
Engaging and outgoing personality
Customer service expertise
Complex Problem-solving
Effective leadership
Trained on OPERA cloud by Oracle and multiple POS systems
Small business operations
Relationship building
Operations management
Timeline
Certificate of attendence - Introduction to wines sommelier course
