Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Supervisor
Snyderville Basin Recreation
07.2022 - Current
Hire, train, evaluate, and schedule part-time employees for different camp and sport programs.
Create a training program for new staff.
Creation, implementation, coordination, and analysis of recreation programming for different youth sports and camps in the community.
Using creative solutions to manage issues during programs.
Communicate with patrons of the programs in a timely and professional manner.
Assist the Recreation Supervisor in helping manage the scholarship program used for families that need financial assistance.
Attending different scholarship events to assist community members to register for different youth and adult programs.
Resolve guest and participant issues, including altercations and injuries, during the programs.
Proficient with the use of Microsoft Teams and Outlook to communicate with fellow staff and patrons.
Utilization of excel and the internal DaySmart Recreation program to create and manage the camps and sport programs.
Managing the budget of my assigned programs under the supervision of the Recreation supervisor and manager.
Recreation Coordinator
Snyderville Basin Recreation
06.2021 - 07.2022
Creation, implementation, coordination, and analysis of recreation programming for youth sports in the community.
Within the creation of programs, extensive knowledge of excel and internal systems are needed.
Organization skills are important for meeting deadlines and streamlining the process, which I use various calendars and other organizational methods to be successful.
Creation of programs also involves brainstorming and being creative with how to best serve the community.
Coordination is a large piece of the job, with parent emails coming from a multitude of programs, ranging from 20-300+ kids per program.
Timeliness and quick responses are important for how I stay consistent and reliable with guest engagement.
Coordination consists of various interactions and collaborations with co-workers and bosses, where the same standard for response is applied.
Budgeting and using different programs, primarily excel, are important part of my job in analyzing and assessing programs.
Being a government organization, staying tight with finances is vital to staying afloat and offering pricing that includes the entire community.
Lead Ski School Supervisor
Deer Valley Resort
11.2018 - 03.2020
Coordinate and schedule the upcoming ski programs and different events prior to opening day.
Review and purchased for the ski program and all related events.
Directly managed the program ski school supervisor in a day-to-day capacity.
Wrote and conducted a mid-season and end of season reviews for the ski school supervisor.
Directly supervised 30 ski instructors through the winter season.
Managed the ski instructor’s day to day and handled any potential discipline problems.
Conducted reviews for the ski instructors at mid-season and end of season.
Ran and oversaw the daily operations of the 3-year-old ski program, which included 20-60 3-year-olds daily taking ski lessons.
Assigned 4 different ski lesson times to the 5-10 different instructors that were assigned to the program.
Extensive experience in guest service, working with 100+ parents daily in greeting and at close.
Worked with parents to resolve issues that arose within the ski program and within childcare.
Helped the Childcare Supervisor manage the Deer Valley Children’s Center, which had a capacity of 100+ children ranging in ages from 2 months up to 12 years old.
Assisted the childcare supervisor manage the indoor childcare staff of 10-15 throughout their days.
Had a full understanding of the internal ski instructor programs to document and monitor the ski instructors.
Ski School Supervisor
Deer Valley Resort
11.2017 - 11.2018
Helped the lead supervisor manage the daily events of the ski school and children’s center.
Directly supervised 30 ski instructors.
Wrote and conducted mid-season and end of season reviews for ski instructors.
Helped plan crafts and activities for the 3-year-old age group for the Child Care staff to implement.
Greeted and assisted checking guests out during daily operation.
Worked with the lead in resolving guest issues that arose in ski school and childcare.
Drafted and sent out weekly emails to instructor staff.