Scott Picone
Falls Church,Virginia
Summary
Through being an experienced pet sitter with a strong focus on customer service, reliability, and adaptability, I can take those skills and apply them to the workspace. Proven ability to monitor health and create enriching activities, fostering trust with clients through effective communication and timely updates.
Overview
10
10
years of professional experience
Work History
Pet Sitter
Ksr Pet Care
McLean, VA
06.2015 - 06.2025
- Provided individualized care for diverse pets, ensuring their safety and well-being.
- Developed and maintained daily routines for feeding, walking, and exercise for various animals.
- Monitored pet health and behavior, promptly addressing any concerns to ensure optimal care.
- Created enriching activities to promote mental stimulation and physical activity in pets.
- Established effective communication with pet owners regarding pet needs and progress updates.
- Implemented efficient scheduling processes to maximize client satisfaction and service availability.
- Prepared food and water following instructions from pet owners.
- Exercised animals regularly with walks and rigorous play activities.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
Musician
Seventh Autumn (DC/MD/VA Metal, Guitarist and Back-up Vocalist)
Centreville, VA
02.2016 - 06.2020
- Composed original music and arrangements, enhancing band's creative output.
- Collaborated with band members to develop setlists for live performances.
- Directed rehearsals, ensuring cohesive sound and performance quality.
- Wrote some fun, energetic, and emotional tunes to provide an outlet for processing emotions in a healthy, productive way
- Organized live performances as well as managed merch inventory, event organizing, managing gear needed for performances, and managing monetary gains from shows that payed us.
Education
Bachelor of Science - Interpersonal And Organizational Communication
George Mason University
Fairfax05-2012
Skills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Pet sitting
- Customer service
- Cleanliness maintenance
- Pet feeding
Accomplishments
- After losing my twin brother in 2009, I've overcome many obstacles, and even in moments where my conviction was waning, I still put one foot in front of the other despite the weight of grief. This is exactly the kind of person you want on your team
- Very good with conflict resolution, mediating, navigating difficult conversations, active listening, etc.. I've achieved this by harboring a compassionate heart.
- Knowledge and understanding of systems of oppression (racism, sexism, homophobia/transphobia/bi-phobia/enby-phobia, etc.. This has helped me build bridges as well as break down trauma between white folks and Black/Brown folks. This will be beneficial for your company in situations where a white person is being racist; I can escort them out of the place of business and put them on your blacklist.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Musician
Seventh Autumn (DC/MD/VA Metal, Guitarist and Back-up Vocalist)
02.2016 - 06.2020
Pet Sitter
Ksr Pet Care
06.2015 - 06.2025
Bachelor of Science - Interpersonal And Organizational Communication
George Mason University