Scott Pieracci

Oversee store operations, including all deliveries and installations, inbound and outbound freight, and used appliance sales. I recently opened a new store in Jamestown. As store manager, I oversaw the complete remodel of the store and now manage store operations for this location.

• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed five delivery and install teams, including routing and problem solving.
• Managed all shipping and receiving functions, including inventory control.
• Managed scratch and dent sales floor, averaging $100,000 per month in sales.

• Improved customer satisfaction by streamlining parts and service department processes.
• Increased efficiency in the parts inventory management system for optimized workflow.
• Developed strong relationships with suppliers, resulting in cost savings and faster delivery times.
• Coordinated all install and deliveries.
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Supervised and trained staff on product knowledge and customer service.

• Ordered parts for customers, repair shops, and service departments for use in automotive equipment.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Service wholesale accounts and body shops. Looking up parts, ordering, and shipping orders to customers
• Increased Parts Department efficiency by implementing inventory control systems and streamlining processes.
• Managed parts procurement for timely deliveries, reducing downtime and boosting customer satisfaction.
• Showed a monthly increase in gross profit the entire time of my employee.

• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
• Supervised and trained staff on product knowledge and customer service.
• Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
• Increased efficiency in the parts department by implementing an improved inventory management system.
• Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.

• Supervised and trained staff on product knowledge and customer service.
• Ordered parts for customers, repair shops, and service departments for use in automobile repair.
• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Responsible for Inventory Control, profitability, organization. Etc for 8 dealerships.
• Worked with technicians to order parts to repair customers vehicles in our repair facility. Helped expedite back ordered parts to speed up repairs.
• Reviewed financial statement with Parts and Service directors to analyze profitability and opportunities for improvment.