Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Pike

Montgomery,TX

Summary

Sales Manager with extensive experience at Pike Tire, specializing in customer relationship management and strategic planning. Achieved significant market expansion and increased sales volume through targeted business development and training programs. Proven ability to solve complex problems and build strong client relationships, resulting in substantial revenue growth. Expertise in leading teams and implementing effective sales strategies to identify and capitalize on profitable business opportunities.

Overview

36
36
years of professional experience

Work History

Sales Manager

Pike Tire
Conroe, TX
08.2023 - Current
  • Identified and developed new markets for products or services.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Participated in negotiations with vendors regarding product purchases or contracts.
  • Executed strategic sales plans to expand customer base and revenue.
  • Performed sales consultations and educated clients on products and services.
  • Enhanced sales volume through skilled support to both new and inactive customers.

Store Manager

Pep Boys
Spring , Texas
03.2020 - 07.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed daily banking activities such as deposits and withdrawals.
  • Recruited, trained and supervised new employees.
  • Monitored inventory levels and placed orders to restock shelves.
  • Ensured compliance with safety regulations and company policies.
  • Maintained accurate records of employee performance reviews.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for store personnel.
  • Established customer service standards and monitored staff compliance.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Assembled Oilfield Pumps

Weatherford International
Huntsville , TX
06.2018 - 07.2020
  • Maintain accurate inventory records of all materials used in the manufacturing process.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Collaborate with team members to optimize workflow processes within the department.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Follow established assembly methods and procedures to ensure product quality standards are met.
  • Record production data such as number of units produced, rejected items.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Operated precision tools and equipment to perform dimensions without error.
  • Adhered to safety protocols and procedures to prevent accidents or injuries.

Operations Manager

Tire and Truck Masters LLC.
Conroe, TX
07.1989 - 10.2017
  • Managed day-to-day activities related to all operations.
  • Analyzed customer feedback to identify areas where improvements can be made in terms of service delivery.
  • Provided technical support to staff in resolving operational issues or problems.
  • Ran the service truck.
  • Reviewed financial information such as budgets, invoices, accounts payable and receivable.
  • Maintained relationships with key stakeholders including customers, suppliers, partners.
  • Identified potential risks associated with operations and implemented mitigation strategies accordingly.
  • Mentored, coached, and trained technicians on responsibilities and procedures.
  • Coordinated with vendors for procurement of materials and supplies needed for daily operations.
  • Delegated work to staff, setting priorities and goals.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • I worked in a shop, helping technicians with diagnostics and repairs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Sold 6 to 8 container loads of tires per week around the world.
  • Ensured compliance with all relevant health, safety and security regulations.
  • Hired new staff.
  • Completed routine maintenance and repair.
  • Operated a variety of machinery and tools safely and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Made bids for contracts for fleets with no repair facility.
  • I ran an oil bay for commercial trucks.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Purchasing
  • Informed clients of current sales promotions to boost sales.
  • Maintained accurate records of sales activities including daily sales reports.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Disassembled and reassembled hydraulic, pneumatic, and mechanical equipment for inspection.
  • Maintained equipment performance by cleaning and lubricating components.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Assisted other technicians in performing more complex repairs when needed.
  • Dispatched service calls for night calls.
  • Import/Export
  • Replaced worn parts such as belts, hoses, brakes, shocks and struts.
  • Repaired transmissions, engines, coolant systems and suspension systems on vehicles.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Reviewed work orders and discussed with supervisors.
  • Evaluated vehicle schematics to assess required parts and order accordingly.

Education

Insurance License - Insurance And Risk Management

Texas School of Insurance
Houston, TX
03-2018

High School Diploma -

Oak Ridge HS
Conroe, TX
05-1988

Skills

  • Customer relationship management
  • Inventory management
  • Customer service
  • Problem solving
  • Communication skills
  • Business planning
  • New business development
  • Price quote preparation
  • Direct sales
  • Sales team training
  • Business development and planning
  • B to B sales
  • Project management
  • National accounts management
  • Product knowledge
  • Strategic planning
  • Employee training

Timeline

Sales Manager

Pike Tire
08.2023 - Current

Store Manager

Pep Boys
03.2020 - 07.2022

Assembled Oilfield Pumps

Weatherford International
06.2018 - 07.2020

Operations Manager

Tire and Truck Masters LLC.
07.1989 - 10.2017

Insurance License - Insurance And Risk Management

Texas School of Insurance

High School Diploma -

Oak Ridge HS

Similar Profiles

CREATE PROFILE
Scott Pike
Want your own profile? Create for free at Resume-Now.com