Scott Polise
Spring Hill
Overview
15
15
years of professional experience
Work History
Appliance Lead
Best Buy
10.2014 - 01.2025
- Cultivated and maintained a book of business by building strong, trust-driven relationships with high-net-worth clients, interior designers, and builders, ensuring long-term loyalty and repeat sales
- Provided in-depth consultation services, guiding clients through premium appliance selections tailored to their lifestyles, culinary needs, and home aesthetics
- Performed immersive product demonstrations, showcasing cutting-edge features, craftsmanship, and performance of high-end appliances to drive sales
- Collaborated with designers, architects, and contractors to facilitate smooth project execution, from initial selection to final installation
- Conducted post-sale follow-ups and concierge-level support, reinforcing client trust and encouraging repeat business and referrals
- Strategically leveraged client insights and market data to identify upselling and cross-selling opportunities, maximizing revenue and enhancing the luxury experience
Category Specialist - Home Theater / Magnolia
Best Buy
10.2014 - 01.2025
- Curated personalized premium audio and video solutions, aligning high-end technology with client needs to enhance entertainment experiences
- Curated personalized premium audio and video solutions, aligning high-end technology with client needs to enhance entertainment experiences
- Conducted in-depth consultations to assess customer preferences, demonstrating expertise in sound quality, visual performance, and home automation integration
- Delivered immersive product demonstrations, showcasing the latest advancements in high-fidelity audio and 4K/8K video technology to drive sales
- Collaborated with installation teams and vendors to ensure seamless product setup, optimizing system performance for superior customer satisfaction
- Proactively engaged in follow-ups and after-sales support, fostering client loyalty and repeat business through exceptional service and industry insights
- Stayed ahead of industry trends and competitive offerings to position premium products effectively and maximize sales opportunities
Projectionist
Touchstar Cinemas
06.2013 - 08.2014
- Operated, maintained, and calibrated state-of-the-art digital and 35mm/70mm film projection systems to ensure flawless visual and audio presentation for every screening
- Conducted pre-show equipment checks, verifying sound levels, image clarity, and automation cues to deliver an immersive cinematic experience
- Monitored live screenings, troubleshooting technical issues in real time to minimize disruptions and maintain the highest projection standards
- Collaborated with theater management and event coordinators to execute private screenings, premieres, and live broadcast events with precision
- Performed routine maintenance, including cleaning lenses, aligning projectors, and updating software to extend equipment lifespan and optimize performance
- Assisted with auditorium lighting, sound balancing, and atmosphere adjustments to enhance the audience’s viewing experience
Night Audit Manager
Quality Inn
02.2010 - 05.2012
- Oversaw nightly hotel operations, ensuring seamless guest experiences, financial accuracy, and security while upholding the highest brand standards
- Conducted end-of-day financial audits, balancing revenue reports, reconciling transactions, and preparing detailed summaries for management review
- Managed late-night guest services, providing exceptional hospitality, handling VIP requests, and resolving any issues to maintain exceptional experiences
- Supervised and supported night audit staff, ensuring efficient check-ins and check-outs, accurate billing, and adherence to hotel policies
- Monitored property security, coordinating with on-site teams to maintain a safe and welcoming environment for guests and employees
- Assisted with operational reporting, updating occupancy statistics, forecasting room availability, and preparing shift handover notes for daytime management
- Streamlined overnight procedures, identifying opportunities to enhance efficiency, improve guest satisfaction, and optimize revenue streams
Education
High School Diploma -
Nature Coast Technical Highschool
4057 California St, Brooksville, FL 3460409-2009
Timeline
Appliance Lead
Best Buy
10.2014 - 01.2025
Category Specialist - Home Theater / Magnolia
Best Buy
10.2014 - 01.2025
Projectionist
Touchstar Cinemas
06.2013 - 08.2014
Night Audit Manager
Quality Inn
02.2010 - 05.2012
High School Diploma -
Nature Coast Technical Highschool
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