Scott Rainey
North Ridgeville
Summary
Experienced and dedicated grounds maintenance professional with a strong skill set and a passion for creating and maintaining beautiful outdoor spaces. Possesses a solid understanding of fundamental landscaping techniques and equipment operation, well-equipped to excel in this role. Has a keen eye for detail and physical stamina, committed to enhancing outdoor areas and ensuring the upkeep of a pristine environment.
Overview
24
24
years of professional experience
Work History
Custodian
Rocky River Nature Center
06.2023 - Current
- Ensured high standards of cleanliness, maintaining a safe and hygienic environment for all building occupants.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Checked in and stocked inventory throughout facility.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
Handyman/Carpenter
Self-employed
08.2021 - Current
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail
- Provided prospective customers with professional quotes detailing materials, labor and customization expenses for handyman jobs
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Use hand tools, portable power tools and standard measuring instruments to complete daily tasks
- Implemented creative problem-solving strategies when faced with unique repair challenges that resulted in effective solutions tailored to specific situations.
Product Claims Specialist
MTD Products Inc.
02.2015 - 08.2021
- Demonstrated adaptability by successfully managing a diverse range of claim types, including property damage, bodily injury, liability disputes, and more.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
- Handled high-pressure situations with professionalism and composure, consistently achieving positive outcomes for both clients and the organization.
- Negotiated settlements with claimants and attorneys, achieving favorable outcomes for all parties involved.
- Conducted detailed investigations into suspicious claims, successfully identifying and addressing fraudulent activities.
Technical Support Representative
MTD Products
04.2006 - 02.2015
- Responsibilities include providing assistance to customers on MTD products and services, promote products to customers, and assist Service Center Associates with technical and warranty information
- Assisted in training of seasonal employees on product operation, software programs, and proper safety procedures
- Current 6S auditor
- Team member for MTD 'How-To' maintenance videos
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users
- Demonstrated advanced product knowledge to solve customer issues
Crew Leader
Cleveland Metroparks Chalet
10.2001 - 11.2010
- Responsibilities included training of new employees on all facets of job duties, work procedures, and safety practices
- Assist with special event planning, coordinating, and setting up
- Observe employees to ensure safety and quality work performance
- Complete maintenance duties with included: cleaning, minor repairs, and equipment maintenance
- Maintain compliance with OSHA Standards to ensure safe workplace
Education
Bachelor of Arts - Communications
The Ohio State University
Columbus, OHSkills
- Effective Troubleshooting
- Logical Reasoning Skills
- Problem Detection and Resolution
- Facilities Painting and Repair
- Landscape Maintenance
- Sanitation and Safety
- Preventive Maintenance
- Mechanical troubleshooting
Timeline
Custodian
Rocky River Nature Center
06.2023 - Current
Handyman/Carpenter
Self-employed
08.2021 - Current
Product Claims Specialist
MTD Products Inc.
02.2015 - 08.2021
Technical Support Representative
MTD Products
04.2006 - 02.2015
Crew Leader
Cleveland Metroparks Chalet
10.2001 - 11.2010
Bachelor of Arts - Communications
The Ohio State University
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