Scott Randolph
Magnolia
Summary
Customer-focused professional with extensive experience in insurance and service delivery. Expertise in problem solving, time management, and team collaboration enhances client support. Strong leader in training and mentoring teams, adept at assessing client needs and implementing effective solutions to boost satisfaction.
Overview
12
12
years of professional experience
Work History
Producer/Agent
Lloyd Agencies
Magnolia
01.2026 - Current
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Conducted policy reviews to ensure coverage met client requirements and regulatory standards.
- Collaborated with underwriters to assess risks and determine policy pricing and eligibility.
Driver
DoorDash
Magnolia
02.2021 - 09.2024
- Maintained accurate delivery and vehicle inspection logs to ensure compliance with regulations.
- Coordinated with dispatchers to optimize delivery schedules and routes for timely service.
- Resolved customer inquiries related to deliveries, enhancing customer satisfaction and trust.
Student Teacher
McKinney ISD
McKinney
01.2018 - 05.2018
- Supported classroom instruction under teacher supervision, contributing to a positive learning environment.
- Created lesson plans and activities aligned with curriculum standards, enhancing student engagement.
- Worked with teachers to evaluate student progress, refining teaching methods to meet diverse learning needs.
- Communicated effectively with students, parents, and staff to address concerns and provide updates.
Department Manager
Brookshire Brothers
Magnolia
03.2017 - 11.2017
- Oversaw team scheduling to enhance resource allocation and improve service delivery.
- Trained and mentored staff on best practices and company policies to foster a knowledgeable workforce.
- Managed inventory levels to maintain stock availability and ensure accuracy in inventory records.
- Coordinated with suppliers to maintain timely deliveries and resolve discrepancies.
Sales Floor Associate
Home Depot
The Woodlands
10.2013 - 05.2014
- Assisted customers in locating products and providing product information, enhancing overall shopping experience.
- Maintained organized sales floor and ensured visually appealing product displays, contributing to increased customer engagement.
- Collaborated with team members to restock shelves and manage inventory levels, ensuring product availability for customers.
- Operated forklifts to transport materials safely across the warehouse.
Education
Bachelor of Arts - Music Education
Sam Houston State University
Huntsville, Texas, TX08-2018
Skills
- Product expertise
- Project oversight
- Live events
- Data analysis
- Time management
- Team organization
- Supply ordering
- Problem solving
- Mentoring
- Relationship building
- Community building
- Presentation skills
Timeline
Producer/Agent
Lloyd Agencies
01.2026 - Current
Driver
DoorDash
02.2021 - 09.2024
Student Teacher
McKinney ISD
01.2018 - 05.2018
Department Manager
Brookshire Brothers
03.2017 - 11.2017
Sales Floor Associate
Home Depot
10.2013 - 05.2014
Bachelor of Arts - Music Education
Sam Houston State University