Scott Ransom
Taunton,MA
Summary
Automotive professional with lifelong hands-on experience, beginning at age 10. Formal training in automotive systems. Sole mechanic who ran day-to-day shop operations, performing repairs, vehicle inspections, and parts consultations. Skilled in customer service, sales, and inventory management. Dependable, organized, and ready to contribute expertise to a parts counter or automotive retail role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sole Mechanic /Shop Lead Mechanic
Atlantic Fuel
Raynham, Massachusetts
01.2009 - 03.2014
- I ran day-to-day operations as the only mechanic in a full-service repair shop.
- Diagnosed, repaired, and maintained a wide range of vehicles and systems.
- Performed vehicle inspections alongside another inspector, and assisted customers with inspection questions.
- I consulted with customers to recommend and sell repair jobs and parts.
- Managed inventory, organized tools, and maintained the workspace.
- Provided exceptional customer service, building repeat business, and client trust.
Limo Driver
SMS Exec Limo
Raynham, Massachusetts
05.2006 - 10.2009
- Transported clients safely to various destinations with high professionalism.
- Maintained vehicle cleanliness and functionality through regular inspections.
- Provided excellent customer service by addressing client needs and preferences.
- Assisted clients with luggage and ensured their comfort during rides.
- Communicated effectively with dispatch to coordinate pickups and drop-offs smoothly.
- Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
PDI Technician/Automotive Technician
Hurd Chevrolet
Johnston, Rhode Island
06.2004 - 08.2006
- Conducted thorough pre-delivery inspections on new and used cars.
- Documented findings and communicated issues to service teams promptly.
- Trained new staff on inspection protocols and safety procedures effectively.
- Ensured timely completion of inspections to meet delivery schedules consistently.
- Maintained accurate records of all service activities performed on customer sites.
- Replaced spark plugs, alternators, starters and other related parts when needed.
- Repaired or replaced worn out parts as required to maintain peak performance of vehicles.
Counter Service Pizza Maker
Super Pizza
Raynham, Massachusetts
11.1998 - 02.2004
- Prepared pizzas with fresh ingredients following company recipes.
- Managed customer orders and maintained a clean service area.
- Trained new staff on pizza-making techniques and customer service skills.
- Handled cash register operations and processed customer transactions accurately.
- Ensured that all food products were stored correctly according to food safety guidelines.
- Greeted customers in a friendly and courteous manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
Education
Some College (No Degree) - Automotive Technology
New England Institute of Technology
East Greenwich, RISkills
- Automotive diagnostics and parts knowledge
- Customer service and parts consultation
- Sales and upselling of parts and services
- Inventory management and organization
- Point of sale and cash handling
- Shop operations and workflow management
- Vehicle inspection experience
- Professional driving and client interaction
Certification
Previously Licenced Massachusetts State Inspector
Timeline
Sole Mechanic /Shop Lead Mechanic
Atlantic Fuel
01.2009 - 03.2014
Limo Driver
SMS Exec Limo
05.2006 - 10.2009
PDI Technician/Automotive Technician
Hurd Chevrolet
06.2004 - 08.2006
Counter Service Pizza Maker
Super Pizza
11.1998 - 02.2004
Some College (No Degree) - Automotive Technology
New England Institute of Technology