Scott Rector
Tuscola ,TX
Summary
Dynamic manager with a proven track record at Sonic Drive-In, excelling in customer service and team leadership. Enhanced operational efficiency through effective staff training and mentoring, while ensuring compliance with safety regulations. Recognized for improving customer satisfaction and maintaining accurate financial records, fostering a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Manager
Sonic Drive-In
2006 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Pharmacy Technician Trainee
Walgreen's Pharmacy
01.2025 - 03.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Education
Associate of Applied Science - Pharmacy Technician
Bryan University
Tempe, AZ03.2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
- Documentation and reporting
- Operations management
- Policy implementation
- Schedule preparation
- Performance evaluations
- Budget control
- Clear communication
- Employee onboarding
- Coaching and mentoring
- Regulatory compliance
- Financial records oversight
- Computer skills
- Problem resolution
- Positive attitude
- Adaptability and flexibility
Timeline
Pharmacy Technician Trainee
Walgreen's Pharmacy
01.2025 - 03.2025
Manager
Sonic Drive-In
2006 - Current
Associate of Applied Science - Pharmacy Technician
Bryan University
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