Amazon Delivery Driver/Trainer 1 Year 2 Months Lucky Logistics | 06.2025 - 08.2026
Trained new employees on safety practices and driving routes.
Delivered packages to customers in a timely manner.
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Security Officer 6 Months Allied Universal Security Services | 12.2024 - 06.2025
Patrolled premises to prevent and detect signs of intrusion.
Ensured security of doors, windows, and gates.
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Delivery Driver/sales Associate 6 Months NAPA Auto Parts - Genuine Parts | 12.2024 - 06.2025
Transported materials to necessary areas using forklifts. Ensured proper storage and inventory of materials. Show Description
Lead Tour Guide/ Trainer 15 Years 11 Months Big Horn Tours | 06.2005 - 05.2021
Led diverse group tours, ensuring engagement and satisfaction throughout experiences.
Developed and implemented training programs for new tour guides, enhancing overall team performance.
Managed logistics for daily tour operations, coordinating transportation and schedules efficiently.
Cultivated strong relationships with local vendors, enriching tour offerings and guest experiences.
Analyzed guest feedback to refine tour content and delivery methods, driving continuous improvement efforts.
Mentored junior guides on effective storytelling techniques and customer interaction strategies.
Improved overall guest satisfaction by addressing questions and concerns promptly and professionally throughout the tour.
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Theater Actor 7 Years 6 Months Star Trek the Experience | 03.2001 - 09.2008
Delivered compelling performances in immersive theater productions, captivating diverse audiences.
Adapted quickly to changing scripts and performance dynamics, ensuring seamless show continuity.
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Tour Guide/ Trainer 3 Years 2 Months Casino Tour and Travel | 06.2002 - 08.2005
Led engaging tours to enhance guest experiences and promote casino services.
Developed in-depth knowledge of local attractions, history, and casino offerings for informed guidance.
Trained new guides on best practices for delivering exceptional customer service and tour execution.
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