Scott Roach
Stoughton,MA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Extremely flexible worker
- Assigned to one position but worked many others to help out where I could
- Learned every position in the cafeteria very quickly
- Deal with deadlines on a day to day bases
- Depended upon by many different people to deal with problems that arise
Assistant to property manager
- Conduct research on competitive properties
- Batching checks
- Leasing apartments and going through the whole process
Production Manager
Massachusetts General Hospital
01.2015 - Current
- Manage around 30 employees during every shift
- Between sanitation, cold food, and Hot meals for the retail departments and patients, assign daily tasks to 30 different employees
- Learn the capabilities of each employee and understand what each employee can handle for the day because some are stronger then others
- Precept dietetic interns that come into the hospital that are learning about the field
- Prepare the sheets or guidelines for each cook for the food that is prepared for the whole hospital
- Plan, assign the menu for the retail units and patients
- Deal with deadlines every day, getting the food ready for lunch by 11 and all different times for catering
Supervisor
Eat Street Café, Massachusetts General Hospital
01.2013 - 01.2015
- Ensure quality and quantity control in food production
- Interviews, hires, trains, orients, disciplines and terminates personnel
- Authorizes changes in schedule and makes appropriate coverage plans
- Answers phone calls, responds to diverse questions and problems in relation to food services, personnel issues policies and procedures
- Provides employee supervision during shift to maintain standards of excellent customer service
Patient Chef
Production, Massachusetts General Hospital
10.2012 - 10.2013
- Worked with ROP (Reduced oxygen packaging)
- Had to work in a closed off area when I was all by myself
- Had monthly checks done on the soup for bacteria, not one soup came back with bacteria
- Had monthly checks by the health department of Boston to check that I was going through the procedures
- Had to go through a 90 day training process to ensure knew what I was doing
- Also cooked a plethora of food for the patients at MGH
- Everything had to be sanitized and done in an orderly fashion
Assistant Chef
Eat Street Café, Massachusetts General Hospital
06.2008 - 10.2012
Cook
Cottage Variety
08.2002 - 08.2008
- Prepare meals/Maintain store inventory
- Handle cash/check transactions
- Coordinate orders and payments with vendors
- While the owner would run out to do errands I was trustworthy enough for her to leave me with the store
- Make sure the money balances at the end of the day
- Deal with any complaints
Intern
Dolben Property Management
03.2008 - 05.2008
Education
Bachelor of Arts - Management
Curry College
Milton, MA2008
Skills
- Managing Terminations
- Coaching and Mentoring
- Employee Training
- Managing Files and Records
- Scheduling and Coordinating
- Schedule Preparation
- Food and Beverage Management
- Reading Comprehension
- Managing Multiple Tasks
- Staff Management
- Job Assignments
- Productivity Performance
Timeline
Production Manager
Massachusetts General Hospital
01.2015 - Current
Supervisor
Eat Street Café, Massachusetts General Hospital
01.2013 - 01.2015
Patient Chef
Production, Massachusetts General Hospital
10.2012 - 10.2013
Assistant Chef
Eat Street Café, Massachusetts General Hospital
06.2008 - 10.2012
Intern
Dolben Property Management
03.2008 - 05.2008
Cook
Cottage Variety
08.2002 - 08.2008
Extremely flexible worker
Assistant to property manager
Bachelor of Arts - Management
Curry College
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