SCOTT ROBINSON

Leveraging a strong foundation in analytical skills and a deep understanding of systems thinking, I have developed software solutions and successfully managed a personal investment portfolio. My programming experience with tools such as Docker, GitHub, VSCode, Node.js, Java, and C++ has provided me with a keen insight into complex system architectures, data flow, and logical processes, preparing me to rapidly understand and troubleshoot server, storage, and networking hardware environments.

I possess a demonstrated ability to introduce automation and streamline processes, having developed custom tools and scripts that enhance efficiency and productivity. This aligns directly with the need to improve current processes in a dynamic IT environment. My experience as an independent investor, utilizing platforms like TradingView, further honed my skills in monitoring complex systems, analyzing performance data, identifying opportunities for performance improvement, and adhering to strict process-oriented methodologies.

• My commitment to self-management, discipline, and adaptability was proven in a fully remote work context, skills crucial for excelling in a demanding, 24/7 on-site data center role that requires punctuality, responsibility, and effective handover reporting. I am proficient with project management software (e.g., Trello) and CRM software (e.g., Salesforce), ensuring meticulous documentation and workflow alignment. My background provides a forward-thinking perspective on IT infrastructure, combined with a proven capacity for continuous learning and problem-solving.

• As a Lead Technician overseeing critical warehouse infrastructure, I managed and executed comprehensive diagnostics, repair, and preventative maintenance for essential electro-mechanical hardware, including industrial distribution system control boards, automated conveyor systems, and heavy machinery. I ensured high operational uptime through proactive troubleshooting of complex mechanical and electrical equipment failures, significantly minimizing service interruptions and optimizing operational efficiency.
• My experience includes developing and implementing robust preventative maintenance schedules, which substantially reduced unplanned equipment downtime and associated costs, directly aligning with data center goals for hardware reliability and performance improvement. I led hands-on repair and replacement of diverse machinery, enhancing system reliability and upkeep.
• Furthermore, I gained significant experience with facility control systems (BAS), working with platforms like Johnson Controls (Metasys/FX, Verasys) and Honeywell (WEBs-N4), managing BACnet/N2 protocols, and understanding RTU/Chiller control mechanics. This provided a strong foundation in data center cooling and electrical system concepts. My oversight of Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and real-time inventory tracking honed my skills in system monitoring, process adherence, and meticulous record-keeping, including detailed tracking of maintenance activities and parts inventory. I collaborated effectively with cross-functional operations teams to resolve technical challenges and optimize time-sensitive operations, mirroring the need for teamwork and efficiency in a 24/7 data center environment.
• Planned, scheduled, and delegated daily work to team of employees.
• Performed troubleshooting and diagnosis on malfunctioning equipment.

• Conducted routine diagnostics, repairs, and maintenance on commercial/residential HVAC systems, focusing on control boards, sensors, and electrical components to restore functionality and achieve peak efficiency.
• Troubleshot complex issues using schematics and testing tools, replacing parts and adjusting systems to prevent failures, resulting in improved client satisfaction and reduced repeat service calls.
• Managed service schedules for multiple daily calls, documenting all activities and coordinating with teams to ensure timely, high-quality delivery in fast-paced residential and light commercial settings.

• Supervised a team of 8-10 associates in high-volume material handling, operating forklifts, pallet jacks, and heavy-duty equipment to ensure accurate, efficient loading/unloading and adherence to safety protocols.
• Optimized logistics workflows for time-sensitive operations, maintaining inventory accuracy and reducing discrepancies through meticulous tracking and problem-solving.
• Enforced operational procedures in a fast-paced industrial environment, fostering a safe, productive team dynamic while handling complex routing and equipment troubleshooting.

• Launched and managed a high-traffic resale store, acquiring and liquidating inventory from closing stores, storage units, and online sources to drive profitability through efficient buying and sales strategies.
• Partnered with local businesses to showcase their inventory in the store, negotiating terms and enhancing visibility in a prime location, which boosted foot traffic and collaborative revenue opportunities.
• Oversaw all operations, including inventory control using QuickBooks, customer sales, vendor negotiations, and marketing initiatives (online and in-store), demonstrating strong organizational, problem-solving, and adaptability skills in a self-directed entrepreneurial role.

• Installed, maintained, and repaired commercial and residential HVAC systems, including large rooftop units craned into place, metal ducting fabrication, and electrical controls/components, managing multiple daily service calls with a focus on quality workmanship and customer satisfaction.
• Led out-of-town installations for major projects, such as the complete AC systems for the newly built Key West High School, demonstrating adaptability, heavy equipment coordination, and time management in high-stakes commercial environments.
• Diagnosed issues through hands-on troubleshooting and schematic review, recommending upgrades that extended system life and resolved problems efficiently across diverse commercial and residential applications.
• Gained specialized knowledge in large-scale controls systems by collaborating alongside a controls specialist on complex projects, building foundational expertise in diagnostics, optimization, and integration transferable to advanced BAS and industrial applications.