Summary
Overview
Work History
Education
Skills
Timeline
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Scott Rogers

Camarillo,CA

Summary

Currently pursuing a Bachelor's degree through Arizona State University with a focus in criminal justice, behavioral health, psychology and sociology. I have gained experience under the supervision of a Registered Nurse, Licensed Vocational Nurse, and Licensed Psychiatric Technician in providing patient care. Furthermore, administration and management experience while working in customer service settings. Compassionate Case Manager experienced in duel diagnosis environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

13
13
years of professional experience

Work History

Case Manager II

Telecare Corporation
01.2023 - 01.2024
  • Duties include but are not limited to: Assisting in admission, and discharge processes, supporting and coaching residents of this 20 bed facility in activities of daily living, ensuring safety of residents through monitoring and observation and completing related documentation, monitoring and assisting residents at mealtime, attending and participating in community meetings and groups, participating in and facilitating rehabilitation therapy groups and activities, as needed, implementing treatment of care plans, helping to create recovery environment(s) through interactions with staff and residents, participating actively in multidisciplinary team meetings and treatment planning meetings, demonstrating knowledge of principles and techniques, observing records, and reporting resident's social, psychiatric, and physical behavior; demonstrating ability to recognize changes in client milieu and making modifications in caregiving methods, and reviewing admission documentation and assisting in collecting assessment data.

Mental Health Worker (MHW)

Royale Mission Viejo Health
12.2021 - 12.2022
  • Under supervision of Registered Nurses, Licensed Vocational Nurse, and Licensed Psychiatric Technician working in inpatient adult psychiatric 80 bed hospital
  • Duties include monitoring and assessing patient behavior, working as part of interdisciplinary treatment teams, documenting pertinent information, participating and leading unit group activities.
  • Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
  • Promoted desired positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
  • Developed rapport with patients by actively listening and demonstrating empathy during one-on-one sessions, fostering trust and open communication.

Server

Sapphire Cellar Craft Cook
06.2017 - 06.2020
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for high end casual restaurant with social relevancy and intentionality.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Management

ReMarks
07.2012 - 02.2017
  • Duties included profitability and quality goals, ensuring efficient restaurant operation, maintaining high production, productivity, quality, and customer-service standards, overseeing team scheduling, controlling weekly food/supply inventory and ordering, managing FOH and BOH teams, ensuring health and safety restaurant-regulations, and communicating with restaurant owners about financials and daily operations
  • Also responsible for processing payroll, hiring and training staff, and maintaining stock levels.
  • Increased equipment longevity by 30%. Effective inventory management and following strict management schedules.

Management

The Island Hotel
01.2011 - 01.2012
  • Duties included oversight of team scheduling, controlling weekly food/supply inventory and ordering, managing FOH and BOH 50 employee team, ensured health and safety restaurant-regulations.
  • Recruited hired, and trained team members who contributed to establishment success
  • Developed successful marketing campaigns to attract new patrons and increase overall revenue.
  • Fostered inclusive work environment where all employees felt valued.
  • Enhanced employee morale through regular performance evaluations, constructive feedback, and recognition of accomplishments.
  • Accomplished multiple tasks within established timeframes.

Education

Bachelor's of Science - Criminal justice

Arizona State University
Phoenix, AZ
06.2026

Associate in Science (AS) - Psychology

Saddleback College
Mission Viejo, CA
09.2018

Skills

  • Communicate with mental health, substance abuse, and medical provider to ensure continuity of care
  • Facilitate linkage to mental health, substance abuse and medical services, and vocational resources and provide transportation when needed
  • Attend and participate in case file, staff meetings, and required training
  • Able to work in a team style environment and be highly independent in achieving work duties

Timeline

Case Manager II

Telecare Corporation
01.2023 - 01.2024

Mental Health Worker (MHW)

Royale Mission Viejo Health
12.2021 - 12.2022

Server

Sapphire Cellar Craft Cook
06.2017 - 06.2020

Management

ReMarks
07.2012 - 02.2017

Management

The Island Hotel
01.2011 - 01.2012

Bachelor's of Science - Criminal justice

Arizona State University

Associate in Science (AS) - Psychology

Saddleback College

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Scott Rogers