Microsoft Applications
SCOTT RYAN
Office Management/Internal Operations
Fort Myers,FL
Summary
Reliable Operations Manager with over 20 years of experience in the automotive industry, including direct knowledge of bookkeeping, payroll, financial management, and titling. Motivational and inspiring team leader with expertise in scheduling, customer relationship management and inventory control. Direct experience in sales, finance, parts, service, lot maintenance and accounting. Resourceful and methodical self-starter.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Doc Specialist
Mercedes Benz of Fort Myers, Sonic Automotive
Fort Myers, FL
01.2022 - Current
- Print documents for vehicle sales.
- Submit contracts to bank for funding.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Controller
Fast & Furious Motorsports
Phoenix, AZ
05.2020 - 01.2022
- Created and distributed reports on internal and external finances, audits and budgets.
- Review all expenses.
- Completed journal entries, reconciliations and account analysis to prepare monthly financial documents and general account management.
- Daily Deposits, Bank & Credit card reconciliation.
- Captured Funding notices from outside lending institutions.
- Post resale/wholesale deals; audit all car deals for accuracy.
- Process Semi-monthly payroll & submit payroll taxes.
- Quarterly returns, W-2, & 1099's.
- Accounts receivable/payable.
- Sales tax calculation & submission.
- File 5010's quarterly with state
- Reviewed & revised policies and procedures.
- Opened service and parts department (New Location)
- Hired Staff
- Set up processes
Internal Operations Director
Mitch Pierce Automotive - Crown Toyota
Ontario, CA
02.2013 - 01.2020
- Directed used car department/building.
- Increased used car sales with PVR incline.
- Managed all pricing, advertising and online presence of used car inventory (vAuto).
- Management of reconditioning department.
- Assist in training of reconditioning process for technicians and admin staff.
- Maintained MSDS, OSHA, and dealer safety policies to meet state & federal requirements.
- Provided in depth trainings for new hires as well as continuous trainings for current staff.
- Dealer administrator for third party inventory websites (vAuto, Homenet, Dealer.com & Carfax).
- Managed policy accounts, lot damage, assets and liabilities.
- Directed lot porter staff, lot maintenance & organization, and inventory reconciliation.
- Oversaw several departments staff including payroll, sick time, vacation time, scheduling, holiday pay, etc.
- Process all internal and warranty paperwork for service department.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Improved company revenue by collaborating with marketing, sales and service departments.
- Collaborated within sales team to brainstorm business development strategies and identify internal product needs and preferences.
- Collaborated with executives to develop and execute strategic business plans.
Internal Service Manager
Mitch Pierce Automotive – Manhattan Bch Toyota
Manhattan Beach, CA
10.2012 - 01.2013
- Controlled all aspects of Service Depart
- Worked here only 4 months until company transferred to Crown.
- Followed up with customers during and after installations to verify satisfaction.
- Developed written plans and obtained customer consent to proceed.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Guided techs on automotive repair, tool usage and equipment operation.
Reconditioning Director/Internal Control Officer
MacPie, LLC – Avondale Toyota
Avondale, AZ
05.2005 - 09.2012
- Oversaw recondition services of used car department.
- Open and close all service repair orders.
- Printed and completed physical inventory/reconciled with accounting department.
- Managed lot attendant and technician staff members.
- Compiled and organized wholesale runs for auction/post wholesale transactions.
- Administered training to workers regarding internal control guidelines and standards.
- Personally conducted ongoing reviews of all operating procedures.
- Identified potential risks and developed effective preventive strategies.
- Reconciled accounting schedules & journal entries.
- Monitored lot maintenance, inventory, policy accounts, and liabilities.
- Assisted with progress reporting to management.
Education
Bachelor of Science - Geography
Arizona State University
Tempe, AZ 08.2005 - 12.2007
MBA - General Business And Accounting
California State University At San Bernardino
San Bernardino, CA 03.2017 - 03.2019
Skills
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Software
Reynolds and Reynolds
CKD
AutoSoft
vAuto
Homenet
Dealercom Application
Quickbooks
Timeline
Doc Specialist
Mercedes Benz of Fort Myers, Sonic Automotive
01.2022 - Current
Controller
Fast & Furious Motorsports
05.2020 - 01.2022
MBA - General Business And Accounting
California State University At San Bernardino
03.2017 - 03.2019
Internal Operations Director
Mitch Pierce Automotive - Crown Toyota
02.2013 - 01.2020
Internal Service Manager
Mitch Pierce Automotive – Manhattan Bch Toyota
10.2012 - 01.2013
Bachelor of Science - Geography
Arizona State University
08.2005 - 12.2007
Reconditioning Director/Internal Control Officer
MacPie, LLC – Avondale Toyota
05.2005 - 09.2012
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