Learned cocktail preparation techniques and drink recipes to ensure quality service.
Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
Developed knowledge of beverage ingredients and garnishes for effective drink presentation.
Supported bartending team during peak hours to improve service efficiency.
Engaged with customers to understand preferences and recommend suitable drinks.
Monitored inventory levels and assisted in restocking supplies as needed.
Followed health and safety guidelines to promote a safe working environment.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Chef/Baker
Radish and Rye
10.2019 - 08.2022
Collaborated with front-of-house team to ensure seamless service and customer satisfaction.
Oversaw daily kitchen operations, maintaining high standards of food quality and presentation.
Implemented new cooking methods to improve dish consistency and flavor profiles.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Sous Chef
Wegmans
10.2015 - 10.2019
Supervised kitchen staff to ensure adherence to health and safety regulations.
Developed and implemented seasonal menus, enhancing guest dining experiences.
Trained junior chefs in food preparation techniques and kitchen operations.
Collaborated with suppliers to source high-quality ingredients within budget constraints.
Streamlined food production processes, reducing waste and improving efficiency.
Conducted inventory management, ensuring optimal stock levels and freshness of ingredients.
Resolved customer complaints promptly, maintaining high satisfaction levels in dining experience.
Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
Ensured consistent quality control of all dishes leaving the kitchen, resulting in a reputation for excellence among patrons.
Sous Chef/Room Chef
Hollywood Casino at Penn National Race Course
10.2007 - 05.2013
Supervised kitchen staff to ensure high-quality food preparation and presentation.
Developed and implemented seasonal menu items, enhancing customer satisfaction and engagement.
Trained new culinary team members on kitchen procedures and safety protocols.
Managed inventory levels, reducing waste while maintaining ingredient quality and freshness.
Collaborated with front-of-house staff to streamline service and improve dining experience.
Ensured compliance with health regulations, achieving outstanding scores during inspections.
Led daily pre-service meetings to communicate goals, expectations, and menu details to staff.
Maintained open lines of communication with front-of-house management teams to address any potential issues before they escalated into larger problems affecting overall guest satisfaction levels.
Delivered exceptional culinary experiences, consistently receiving positive feedback from patrons.
Contributed to menu design, incorporating innovative culinary techniques that attracted wider clientele.
Assisted in the development of staff training programs, improving overall consistency and efficiency within the kitchen environment while fostering professional growth among junior team members.
General Surgery Physician Assistant at Hartford Healthcare, Midstate Medical CenterGeneral Surgery Physician Assistant at Hartford Healthcare, Midstate Medical Center