Scott Shannon
Haines City
Summary
Dynamic and detail-oriented professional with a proven track record at Air Wisconsin Airlines Corporation, excelling in customer service and problem-solving. Skilled in order picking and packaging, I thrive in fast-paced environments, ensuring timely and accurate deliveries while fostering team collaboration and maintaining high safety standards.
Experienced with inventory management, order picking, and shipping processes. Utilizes organizational skills to maintain accurate records and streamline operations. Knowledge of warehouse safety protocols and team collaboration to ensure smooth workflow.
Overview
33
33
years of professional experience
Work History
Warehouse Assistant
John C Cassidy
01.2024 - 01.2025
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Golf Cart Attendant
Southern Dunes Golf & Country Club
08.2022 - 12.2023
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Passenger Service Agent
Air Wisconsin Airlines Corporation
06.1992 - 02.2021
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Education
High School Diploma -
Bethel Park High
Bethel Park, PA06-1986
Skills
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Packaging and labeling
- Order picking
Timeline
Warehouse Assistant
John C Cassidy
01.2024 - 01.2025
Golf Cart Attendant
Southern Dunes Golf & Country Club
08.2022 - 12.2023
Passenger Service Agent
Air Wisconsin Airlines Corporation
06.1992 - 02.2021
High School Diploma -
Bethel Park High
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