Scott Sietsema
Iowa Falls,IA
Summary
Caring Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensed Funeral Director
Surls Funeral Homes And Sietsema Funeral Home
2008.11 - 2022.08
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Communicated with insurance companies to secure death benefits for payment of services.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Performed embalming procedures and updated case study reports.
Dockworker
Martin Bros
2005.07 - 2007.05
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
Server
Lone Star Steakhouse & Saloon
2004.09 - 2006.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Associate of Science - Funeral Services And Mortuary Science
Dallas Institute of Funeral Service
Dallas, TX11.2008
Associate of Arts - General Studies
Hawkeye Community College
Waterloo, IA05.2007
Skills
- Pricing Structures
- Customer Education
- Notary Public
- Remains Preparation
- Materials Handling
- Shipping and Receiving
- Inventory Control
- Equipment Operation
Certification
- Licensed Funeral Director & Emblamer - Current
Timeline
Licensed Funeral Director
Surls Funeral Homes And Sietsema Funeral Home
2008.11 - 2022.08
Dockworker
Martin Bros
2005.07 - 2007.05
Server
Lone Star Steakhouse & Saloon
2004.09 - 2006.03
Associate of Science - Funeral Services And Mortuary Science
Dallas Institute of Funeral Service
Associate of Arts - General Studies
Hawkeye Community College
- Licensed Funeral Director & Emblamer - Current
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