Summary
Overview
Work History
Education
Skills
Timeline
Community Service
Awards
Generic

SCOTT SIMON

Sheboygan

Summary

Dynamic professional with extensive supervisory experience and a proven track record in training and assessing employees across safety, sales, and management disciplines. Committed to fostering team development and driving organizational success through strategic leadership and innovative training methodologies. Expertise in creating a collaborative atmosphere that encourages growth, maximizes performance, and enhances employee engagement. Service-oriented claims adjuster skilled in applying creative approaches to solving complex problems while developing profitable, quality-focused processes.

Overview

22
22
years of professional experience

Work History

Claims Manager/Sales/Warehouse

Dulmes Décor Carpet One
05.2016 - 09.2025
  • Implement accountability for position
  • Implement customer service on daily basis
  • Balance leadership – More claims details at interview
  • Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
  • Gathered sensitive information to update customer profiles and help with appeals process.
  • Documented and communicated timely claims information while supporting accurate outcomes.
  • Visited customer locations to evaluate damage and provided cost estimates for remediation.
  • Determined proper course of action for claims processing.

Supervisor

Piggly Wiggly
04.2014 - 05.2016
  • Train and assess new hires/current team
  • Implement accountability for position
  • Implement leadership on daily basis
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

VP of Sales

Al’s Carpet Décor Incorporated
01.2004 - 01.2009
  • Trained and assessed new hires
  • Balanced accounts and assisted in payroll
  • Learned and implemented scheduling
  • Adapted innovative techniques in marketing
  • Assisted in Leadership meetings to implement strategic strategies
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Managed revenue models, process flows, operations support, and customer engagement strategies.
  • Managed accounts to retain existing relationships and grow share of business.

Education

Doctoral Business Administration - Business Administration

Grand Canyon University
Phoenix, Arizona
05-2028

Master’s Degree - Business Administration

Lakeland University
Plymouth, WI
05.2016

Bachelor of Science - Business Administration

Lakeland University
Plymouth, WI
04.2014

Associate Degree - Business Management

Northeast Wisconsin Technical College
Green Bay, WI
12.2011

Skills

  • Procedure implementation
  • MS office suite
  • Claims processing
  • Personnel training
  • Claims investigation and research
  • Team motivation
  • Customer expectations management
  • Team management

Timeline

Claims Manager/Sales/Warehouse

Dulmes Décor Carpet One
05.2016 - 09.2025

Supervisor

Piggly Wiggly
04.2014 - 05.2016

VP of Sales

Al’s Carpet Décor Incorporated
01.2004 - 01.2009

Bachelor of Science - Business Administration

Lakeland University

Associate Degree - Business Management

Northeast Wisconsin Technical College

Doctoral Business Administration - Business Administration

Grand Canyon University

Master’s Degree - Business Administration

Lakeland University

Community Service

  • Saint Paul Community Society, Sheboygan, WI, Volunteered by handling inventory on a daily basis, Performed maintenance as needed
  • Department of Aging and Disability, Sheboygan Falls, WI, Assist elderly and disabled stay in their homes by performing handy-man services
  • Advocacy Program of Family Services, Sheboygan, WI, Assisted in caring for a Vietnam Vet

Awards

Awards enhance others to grow their professional life, not the individual that attained the award

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