Scott Siwicki
Baltimore,MD
Summary
Innovative and goal-oriented Management professional committed to enriching the lives of people with varying abilities. Dedicated team player experienced at mediation and conflict resolution. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of people. Adept individual with more than 30 years working as Manager for non-profit social service agencies. Determined and experienced in mentoring and challenging team members to meet and exceed goals. Forward-thinking Senior Manager adept at managing teams of 100+ employees with 6 direct reports to accomplish challenging objectives. Imparts clear vision to guide a cohesive teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Versatile Senior Manager skilled at planning, implementing and overseeing an inclusive atmosphere to promote customer and employee relations. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Senior Manager, SSID
Jewish Community Services
12.1996 - 01.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Established positive and effective communication among Team staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained, coached and mentored staff to support smooth adoption of new funding programs / processes.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Developed and maintained relationships with external customers, vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Provided strong leadership to enhance team productivity and morale
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements
- Produced staffing matrix to provide adequate coverage of group homes.
- Implemented and developed operational standards, policies and procedures
- Modified inventory control programs to maintain and enhance Covid Safety plans
- Examined quarterly financials to determine business operations.
- Ordered new vehicles and scheduled repairs / maintenance.
- Reviewed and analyzed records and directives to obtain data required for planning department activities.
Residential House Manager
Tungland Corporation
03.1992 - 10.1996
- Created customized care plans, working with the Residents, Team and families to assess and meet individual needs as outlined in the ANNUAL PCP (Person Centered Plan).
- Oversee a successful healthcare program through professionalism, quality of care, behavioral / medical knowledge and internal / external customer satisfaction.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Organized entertaining recreational activities for Community Living individuals while staying within budget.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Protected clients' monies and property by tracking spending and reconciling accounts.
- Monitored direct care activities for optimal individual protections and infection control standards.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality care.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Communicated effectively with residents, staff and other stakeholders by listening, being respectful and promoting positive demeanor.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Developed, implemented and monitored residential policies and procedures.
- Developed and maintained relationships with family members to promote positive living environment for individuals.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Assisted residents with daily hygiene and living tasks.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Monitored staff behavior and responded to disciplinary issues in accordance with established policies.
- Collaborated with residential team to maximize effective and efficient operations.
- Investigated incident reports
Education
No Degree - Human Services
American InterContinental University
Schaumburg, ILNo Degree - Human Services
The Community College of Baltimore County
Essex, MDHigh School Diploma -
Mountain View High School
Kingsley, PA06.1989
Skills
- Budget Administration
- Cross-Functional Collaboration
- Management Reporting
- Budgeting and Resource Management
- Managing on Boarding
- General Management and Administration
- Performance Tracking and Evaluations
- Managing Program Activities
- Event Planning and Management
- Managing Vendors
- Plan Projects
- Managing Operations and Efficiency
- Scheduling and Coordinating
- Negotiation and Conflict Resolution
- Documentation
Accomplishments
- Introduced iCM for EMR tasks.
- Collaborated with Service Providers in the development of joint community activities.
- Supervised team of 100 staff members.
- Achieved Community Integration by arranging, providing hand-on assistance as needed in Activities for individuals served.
- Successful Career of 30+ years working with Individuals with varying abilities.
- Guided Residential program through the on-going pandemic.
Certification
- Current CPR / AED Training
- Current First Aid Training
- Current CMT (Certified Medication Technician)
- Current MANDT (The Mandt System is a comprehensive, integrated approach to preventing, de-escalating, and if necessary, intervening when the behavior of an individual poses a threat of harm to themselves and/or others).
- Current DDA (Developmental Disabilities Administration) Trainings
- Proficient in PCIS, LTSS, iCM
Timeline
Senior Manager, SSID
Jewish Community Services
12.1996 - 01.2023
Residential House Manager
Tungland Corporation
03.1992 - 10.1996
No Degree - Human Services
American InterContinental University
No Degree - Human Services
The Community College of Baltimore County
High School Diploma -
Mountain View High School
- Current CPR / AED Training
- Current First Aid Training
- Current CMT (Certified Medication Technician)
- Current MANDT (The Mandt System is a comprehensive, integrated approach to preventing, de-escalating, and if necessary, intervening when the behavior of an individual poses a threat of harm to themselves and/or others).
- Current DDA (Developmental Disabilities Administration) Trainings
- Proficient in PCIS, LTSS, iCM
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