Summary
Overview
Work History
Education
Skills
Timeline
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Scott Skidmore

Dublin,CA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations. Successfully utilized expertise in technical support and professional communication to consistently surpass performance targets. Collaborative approach and proficiency in diagnostics and troubleshooting significantly improved system efficiency and reliability, exemplifying unwavering commitment to quality and safety.

Overview

12
12
years of professional experience

Work History

Butcher

Overland Meat Co.
10.2011 - 12.2023
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Ensured quality control measures were consistently met throughout the butchering process.
  • Managed inventory effectively, minimizing waste through proper rotation and storage practices.
  • Reduced wait time for customers through efficient multitasking during peak hours.
  • Developed a loyal client base by fostering strong relationships with customers through attentive service and informative interactions.
  • Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
  • Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.

Premises Technician

AT&T
03.2021 - 08.2021
  • Provided exceptional customer experiences while installing or repairing services in both residential and commercial settings.
  • Maximized team productivity through collaboration with colleagues on complex installation or repair projects.
  • Assisted in the development of new procedures or guidelines for improved work processes, contributing to increased productivity and effectiveness across the team.
  • Installed and repaired fiber lines and internet equipment.
  • Ensured optimal service quality by conducting thorough inspections and tests after installations or repairs.
  • Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
  • Contributed to company growth by consistently meeting or exceeding monthly performance targets for installations and repairs.
  • Maintained company vehicle and company equipment.
  • Educated customers on how to use their internet service.
  • Showcased problem-solving abilities by tackling complex technical challenges and finding innovative solutions to address customer needs.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
  • Coordinated installation of new users and relocations of existing users.

Field Technician

Charter Spectrum
01.2024 - 03.2024
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Calibrated new and existing equipment for optimal performance.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
  • Utilized safety practices with no complaints or accidents.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Communicated with customers to provide updates, gather information and resolve issues.

Education

Diploma - General Studies

South Tahoe High School
South Lake Tahoe, CA
06.2011

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Equipment installation
  • Technical support
  • Network connectivity
  • Interpersonal and written communication
  • Safety management
  • Quality assurance controls
  • Materials management
  • Equipment maintenance
  • Hardware repair
  • Diagnostic testing
  • System upgrades
  • Project management
  • Programming
  • Hardware and software installation
  • Environmental safety
  • Electronics repairs
  • Cable pulling
  • Attention to detail
  • Following safety practices
  • Customer service
  • Diagnostics and troubleshooting
  • Preventive Maintenance
  • System repairs
  • Excellent communication
  • Teamwork
  • Reliability

Timeline

Field Technician

Charter Spectrum
01.2024 - 03.2024

Premises Technician

AT&T
03.2021 - 08.2021

Butcher

Overland Meat Co.
10.2011 - 12.2023

Diploma - General Studies

South Tahoe High School

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Scott Skidmore