Scott Slack
Rathdrum,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Roving Crew Inspector
Idaho Department of Agriculture
Post Falls, ID
06.2024 - Current
- Performed watercraft inspections for invasive species, operate equipment to perform decontamination of invasive species fouled watercraft.
- Assisted with collection water samples to meet collection goals
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
Fraud Prevention Team Manager
U.S. Bank
Rathdrum, ID
12.2019 - 03.2024
- Supervised fraud detection associates in their effort to identify and prevent future fraud
- Lead cross-Functional initiatives to proactively detect and prevent fraud from occurring
- Facilitated the hiring and training of new employees to the organization.
Squad Leader
US Army National Guard
Rathdrum, ID
03.2007 - 09.2023
- Responsible for the training of soldiers for our route clearance platoon
- Oversaw the personal security of high ranking US civilian personal and military officials in a combat zone
- Responsible for the accountability and maintenance of 6 million dollars of military equipment.
Customer Service Team Leader
Norco Medical
Coeur D'Alene, ID
11.2014 - 10.2019
- Helped resolve product returns, responded to shipping inquiries and answered order status questions
- Communicated with customers via phone, email and chat to help with website navigation and online ordering
- Quoted prices for items desired, explained credit terms and collected credit information to qualify customers
- Documented daily sales data and drafted sales reports.
Education
High School Diploma -
Priest River Lamanna High School
06.2007
Skills
- Trained for level 2 WIT decontamination
- Leadership Experience
- Computer Proficiency
- Communication Skills
- Collaboration Talent
- Problem Solving Abilities
- People Skills
- Strong Work Ethic
- Attention to Detail
Timeline
Roving Crew Inspector
Idaho Department of Agriculture
06.2024 - Current
Fraud Prevention Team Manager
U.S. Bank
12.2019 - 03.2024
Customer Service Team Leader
Norco Medical
11.2014 - 10.2019
Squad Leader
US Army National Guard
03.2007 - 09.2023
High School Diploma -
Priest River Lamanna High School