Scott Slack
Rathdrum,ID
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Roving Crew Inspector
Idaho Department of Agriculture
06.2024 - Current
- Performed watercraft inspections for invasive species, operate equipment to perform decontamination of invasive species fouled watercraft.
- Assisted with collection water samples to meet collection goals
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
Fraud Prevention Team Manager
U.S. Bank
12.2019 - 03.2024
- Supervised fraud detection associates in their effort to identify and prevent future fraud
- Lead cross-Functional initiatives to proactively detect and prevent fraud from occurring
- Facilitated the hiring and training of new employees to the organization.
Squad Leader
US Army National Guard
03.2007 - 09.2023
- Responsible for the training of soldiers for our route clearance platoon
- Oversaw the personal security of high ranking US civilian personal and military officials in a combat zone
- Responsible for the accountability and maintenance of 6 million dollars of military equipment.
Customer Service Team Leader
Norco Medical
11.2014 - 10.2019
- Helped resolve product returns, responded to shipping inquiries and answered order status questions
- Communicated with customers via phone, email and chat to help with website navigation and online ordering
- Quoted prices for items desired, explained credit terms and collected credit information to qualify customers
- Documented daily sales data and drafted sales reports.
Education
High School Diploma -
Priest River Lamanna High School
06.2007
Skills
- Trained for level 2 WIT decontamination
- Leadership Experience
- Computer Proficiency
- Communication Skills
- Collaboration Talent
- Problem Solving Abilities
- People Skills
- Strong Work Ethic
- Attention to Detail
Timeline
Roving Crew Inspector
Idaho Department of Agriculture
06.2024 - Current
Fraud Prevention Team Manager
U.S. Bank
12.2019 - 03.2024
Customer Service Team Leader
Norco Medical
11.2014 - 10.2019
Squad Leader
US Army National Guard
03.2007 - 09.2023
High School Diploma -
Priest River Lamanna High School
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