Scott Smith
Mammoth Spring,AR
Summary
Focused and passionate about student development and classroom environments with positive and proactive strategies. Excellent communication, relationship-building and problem-solving abilities. Experience with varying backgrounds, characteristics, and personalities as a foster/adoptive parent for nearly 7 years.
Overview
12
12
years of professional experience
Work History
Suspension and Alignment Technician
Self-employeed
05.2016 - Current
- Mastered camber, caster, toe-in and toe-out and adjusted angles for optimum alignment and vehicle ride.
- Investigated and diagnosed automotive ride handling issues and suggested and quoted corrective repairs.
- Adjusted wheel angles until perpendicular to ground and parallel to each other for maximum tire life and smooth, straight ride.
- Learned and understood manufacturer specifications of every vehicle serviced to verify informed and proper repair.
- Road-tested newly-aligned vehicles to verify and demonstrate correct and complete alignment to customer's satisfaction.
- Coordinated overall safety inspection and vehicle review to identify less obvious repair or maintenance needs.
- Inspected complete steering and suspension systems.
- Performed both front-end alignments and four-wheel alignments depending on vehicle's suspension and drive type.
- Performed tire rotations, mounts and balancing on vehicles.
- Delivered customer service by answering questions and explaining tire installation process.
- Planned work and determined appropriate tools and equipment.
Assistant Parts Manager
Mega Motorsports
02.2012 - 04.2016
- Received, examined and reshelved new incoming and/or returned parts.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating stock and/or customer orders, tracking inventory and maintaining profit margins.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Built professional relationships with numerous customers.
- Controlled daily parts program activities to improve sales and inventory management.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Taught junior employees proactive strategies to meet operational and sales goals.
Education
Bachelor of Arts - Education Studies
Western Governors University
Salt Lake City, UT2024
Associate of Science - Education/
Ozarka College
Melbourne, AR08.2023
High School Diploma -
Mammoth Spring High School
Mammoth Spring, AR05.2007
Skills
- Troubleshooting abilities
- Multitasking
- Planning & organizing
- Active and effective listening
- Customer service
- Problem resolution
- Decision-making
- Team management
- Relationship building
- Evaluation and assessment
- Calm under pressure
Timeline
Suspension and Alignment Technician
Self-employeed
05.2016 - Current
Assistant Parts Manager
Mega Motorsports
02.2012 - 04.2016
Bachelor of Arts - Education Studies
Western Governors University
Associate of Science - Education/
Ozarka College
High School Diploma -
Mammoth Spring High School
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