Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Scott Smith

Bayonne,NJ

Summary

Courteous Front Desk Receptionist with background in managing guest inquiries, handling multi-line phone systems and maintaining office supplies inventory. Strengths include strong communication skills, exceptional multitasking abilities and proficiency in Microsoft Office Suite. Contributed significantly to improving customer satisfaction scores at previous employment through prompt, respectful service delivery.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Carepoint Health - Christ Hospital, Formally Christ Hospital
Bayonne, NJ
06.2023 - 05.2024
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Education

Some College (No Degree) - Information Technology

PC AGE - Jersey City
Jersey City, NJ

Skills

  • Office Administration
  • File Organization
  • Inventory Control
  • File Management
  • Technical issue analysis
  • Troubleshooting
  • System Upgrades
  • Technical Documentation

Certification

  • CompTIA A+ Certified

References

References available upon request.

Timeline

Front Desk Receptionist

Carepoint Health - Christ Hospital, Formally Christ Hospital
06.2023 - 05.2024

Some College (No Degree) - Information Technology

PC AGE - Jersey City
  • CompTIA A+ Certified

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Scott Smith