Scott Smith
San Antonio,TX
Summary
- To combine my aviation maintenance and material skill set, attention to detail and results oriented supervisory skills from my Navy and Corporate experience, education, and training to secure a position as a Quality or Analytics Lead/Manager in the supplier/logistics field
- Bachelor's Degree in Administrative/Management
- Secret Security Clearance (just updated)
- Ability to review information to identify specific requirements
- Knowledge, strength, and judgment to be an integral part of and lead a team
- Maintains level reasoning under pressure
- Effective at problem solving
- Advances and develops teams toward goals with diplomatic and motivating leadership
- Ability to adapt to a changing work environment
- Ability to design, plan, and implement effective programs.
- Knowledgeable of Microsoft Office (10 years)
- Boeing Quality Maintenance System (6 years)
- Green Belt Certified
- Level II Production, Quality, Manufacturing Certified and Level I Engineering Certified (Defense Acquisition University)
Overview
20
20
years of professional experience
Work History
Senior Quality Engineer
Boeing Defense Systems
11.2023 - Current
- Leads integration of contractual and Boeing Quality Management System requirements into all aspects of proposals and program processes and documentation
- Provides interpretation of complex requirements
- Develops quality metrics, design and production certification plans for large programs to ensure compliance with contractual, Company and regulatory requirements
- Develops Quality criteria to support supplier selection activities
- Leads various reviews to ensure quality attributes are incorporated into product designs
- Develops and selects methods for analysis, testing and audit to ensure manufacturing and test readiness
- Assists in development of new standards repairs for non-conformances
- Analyzes non-conformance trends to evaluate effectiveness of corrective actions
- Develops and implements corrective actions
- Performs benchmarking and other forms of advanced analysis to ensure specified processes capability levels are achieved
- Works under minimal direction
- Supervised a contract team on the Executive Fleet Aircraft
Quality/Analytics/Audit Representative
Defense Contract Management Agency
09.2018 - 10.2023
- Operates as a functional specialist in identifying and analyzing contractor production processes and capabilities
- Initiates Corrective Action Requests (CARs) when deficiencies or improvement opportunities are discovered
- Tracks contractor progress with root cause determination & Corrective Action Plan (CAP) generation
- Closes CARs after successful CAP validation
- Trained and Led a team of DCMA Quality Assurance Specialists to audit Boeing Quality Management System (BQMS) Non-Conforming Parts, Counterfeit Parts, and Shipping and Storage procedures at Boeing San Antonio TX
- Performs risk-based surveillance plan and process reviews on contractor Configuration Management, Product Delivery, Supplier Management, Non-conforming material, IUID and other pertinent processes using contractor's procedures and policies as the basis for audits to ensure that the contractor is complying with higher-level Quality Management System (QMS) or AS-9100D
- Instrumental in augmenting the Contractor Data Collection and Analysis (DC&A) program by building enhanced job tracking metrics and risk-based assessment tools to assist in determining focus areas for proper oversight based off statistical analysis and methods leading to an effective risk management program ensuring all threats to the successful delivery of the contract are addressed and mitigated in the best interest of the Organization
- Proficient in Problem Solving, Root Cause Corrective Action and Quality Management Systems/Business Acumen, Adaptability, and building positive relationships with the contractor and customer
FIELD SERVICE ENGINEER
GENERAL ELECTRIC
10.2016 - 09.2018
- Served as Field Service Representative tasked to provide technical support and training on EA/18G Generator Control Units F 404 Aircraft Engines, and various aircraft electrical systems and subsystems
- Saved the US Navy over 2.4 Million dollars in assets
- Developed and maintained relationships and partnerships with customers, stakeholders, peers, partners, suppliers, and direct reporting clients
- Coordinated and conferred with 14 US Navy EA/18G Squadrons maintenance departments and General Electric Aviation engineers with Generator components, systems and performance operations were in accordance with written directives, drawings and instructions
- Provides Education and Coaching on General Electric Quality Management System
- Prepared, managed and submitted data analysis information (Microsoft Office) for General Electric and The U.S
- Navy on asset performance, reliability and tracked Product Quality Deficiency Report (PQDR) reporting
- Excellent communication verbal and written communication skills
Type WING Operations/Production/Supply Quality Manager
COMVAQWINGPAC
09.2013 - 10.2016
- Manages a staff consisting of 35 military and civilian personnel responsible for maintenance production and logistical readiness of 114 EA-18G aircraft in 14 squadrons
- Responsible for oversight 0f 48.2M maintenance field team contract and 1.6M operational budget
- Leads and manages cost-wise readiness, program management, Naval Aviation Readiness Integrated Improvement Program (NAVRIIP), readiness and training for over 2,000 technicians
- Manages employees performing material and production quality activities to ensure that the organizations production and quality systems, special processes, products and service meet purchase contract requirements and applicable regulatory agency and government regulations
- Directed a cross functional team of 23 first-level quality assurance managers responsible for inspecting 15 organizations and training all maintenance personnel in these organizations
- Efforts directly resulted in an improved production, maintenance, material and a 51 percent improvement in quality process, policies and procedures
- Critical liaison between manufacturer, suppliers, engineers, depot-level, wing and squadrons; ensured seamless transition challenges and implemented solutions and timetables; all certifications and Ready for Training operations completed ahead of schedule
Maintenance/Material/Supply Control Master Chief
Electronic Attack Squadron 142
05.2010 - 08.2013
- Managed 104 technicians maintaining 4 EA-6B aircraft
- Developed and administered organizational, intermediate, and depot level aircraft maintenance workload planning and scheduling
- Determined material sourcing, supply and logistic requirements to meet operational commitments
- Drafted and briefed readiness and financial reports, ensured technical directive compliance, managed and maintained aircraft/equipment official logbook documentation, monitored asset life cycle parameters, and served as aircraft safe for flight program manager
- Executed and managed a $7 million operating budget, performed funding analysis, and devised alternatives to reduce operating costs by $330K while improving organizational readiness
- Manages develops and motivates employees
- Increased aircraft readiness from 71% to 89% earning the 'Golden Wrench' Maintenance Award for the Navy's best EA-6B maintenance department for the year 2012 which led the squadron to receive the Battle 'E' Award and Arleigh Burke Award in 2013
Maintenance/Quality Control Supervisor
Electronic Attack Squadron 129
01.2008 - 04.2010
- Directed 334 military and Contract Field Team (CFT) members maintaining 17 EA-18 G and 38 EA6B aircraft
- Orchestrated all maintenance workload planning, scheduling, material, and logistic requirements
- Drafted and briefed aircraft readiness and financial reports, ensured technical directive compliance, monitored asset life cycles, maintained aircraft/equipment official logbooks, and served as Safe for Flight Program Manager
- Quality Control Supervisor trained and led a talented team of 21 Quality Assurance Representatives and 91 Collateral Duty Inspectors; performing audits on 42 programs including maintenance, technical publications, technical directives (TD) to include 6 validations and verifications of EA-18G avionics systems TD's
- Contract Field Team (CFT) Quality Inspector: Ensuring compliance with government quality standards, surveillance and maintenance programs and strict adherence to production processes
- Personally supervised the qualification of the first ten EA-18G 'Safe for Flight' maintenance control personnel while simultaneously training the first two fleet EA-18G maintenance departments for transition
CAG Operations/Production Manager
CVW-5 Maintenance Staff
01.2005 - 12.2007
- Manages 4 maintenance supervisors that prioritize, plan and coordinate maintenance for nine squadrons and two detachments encompassing 71 aircraft and 1900 personnel
- Coordinated 12 deployments/detachments and trained 6 maintenance supervisors in direct support of air wing requirements, enabling 9 squadrons to fly an unprecedented 39,853 sorties and 82,342 flight hours
- Project management led every facet of a detachment in a remote area for six squadrons planned and coordinated with CFWP, NAF Atsugi, USS Kitty Hawk, NALO, USAF and USMC for all logistical support for 56 aircraft, 200,000 pounds of cargo and 954 personnel
- Coordinated Periodic Maintenance Inspections, depot level repairs, supplier quality and aircraft modifications with Contract Field Team (CFT)
- Administered quality control programs; prepared technical directives, instructions, and corresponded with 4 separate Type Wings supporting 9 deployable squadrons at NAF Atsugi Japan
Education
Bachelor of Science - Management and Administration
Excelsior College
Albany, NY01.2015
Certified Computer Systems Operator -
Department of Labor
01.2015
Associates of Science - Technical Studies
Excelsior College
Albany, NY01.1999
Skills
- Quality inspection techniques
- Engineering change management
- Corrective and preventive actions
- Control plan development
Dateavailable
01/01/25
Militarytraining
- Senior Enlisted Aviation Maintenance
- NALCOMIS (Optimized) OMA Quality Assurance Administration Course
- Naval Aviation Maintenance Control Management
- F/A-18E/F Supervisor Familiarization
- E-2C Electrical Systems
- Instructor Training Course
- Aviation Electrician's A1 Course
- Primary Leadership Development
- Word Processing Systems (Microsoft Office)
- Lean Six Sigma (Green Belt)
- Production and Inventory Control
- Logistics Management
- Operations Management
- Hazardous Material Transportation
- Aircraft Weight and Balance
Timeline
Senior Quality Engineer
Boeing Defense Systems
11.2023 - Current
Quality/Analytics/Audit Representative
Defense Contract Management Agency
09.2018 - 10.2023
FIELD SERVICE ENGINEER
GENERAL ELECTRIC
10.2016 - 09.2018
Type WING Operations/Production/Supply Quality Manager
COMVAQWINGPAC
09.2013 - 10.2016
Maintenance/Material/Supply Control Master Chief
Electronic Attack Squadron 142
05.2010 - 08.2013
Maintenance/Quality Control Supervisor
Electronic Attack Squadron 129
01.2008 - 04.2010
CAG Operations/Production Manager
CVW-5 Maintenance Staff
01.2005 - 12.2007
Certified Computer Systems Operator -
Department of Labor
Associates of Science - Technical Studies
Excelsior College
Bachelor of Science - Management and Administration
Excelsior College
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