Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Languages
Accomplishments
Timeline
Generic

Scott Smith

Seguin,TX

Summary

Highly experienced management expert with an emphasis in the restaurant industry. I excel at systems efficiency, financial operations, menu development, and creative concept development. My aim is to become a part of an exciting team of motivated, growth minded individuals with whom to develop and create great experiences for guests and associates.

Overview

31
31
years of professional experience
1
1
Certification

Work History

General Manager

Plucker's Wing Bar
San Marcos, TX
05.2023 - 03.2025
  • Oversaw operations of a $9M/year, fast-paced, casual dining establishment that emphasized entertaining and lively guest experiences.
  • Grew sales by an average of 14% year over year from 2023 to 2025, shrank hourly labor by 3%, and reduced COGS by 2% for the same period.
  • Developed five hourly employees into management roles, 2023-2025.
  • Developed three salaried managers to higher positions within the company, including a GM.
  • Employed over 150 employees.
  • Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.

General Business Partner

Rudy's Country Store and Bar-B-Q
San Antonio, TX
10.2022 - 05.2023
  • Responsible for the operations of the following areas of the business that operates the original four Rudy's locations in and around Leon Springs: GM Rudy's Leon Springs, Leon Springs Commissary Kitchen, and Guest Services Center (call center for all outside contact).
  • Supervised 85 to 150, depending on seasonality.
  • Oversaw sales growth in not only the Leon Springs unit at 11%, but also the catering operation at 22%.
  • Member of the Executive Leadership Team.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Managing Partner/Owner

Outback Steakhouse
San Antonio, TX
06.2019 - 10.2022
  • The managing partner performs an ownership role in $2.9M+ annual sales and operations of an Outback Steakhouse.
  • Oversaw complete operation and financial accountability to stakeholders and management.
  • Employed over 75 hourly employees and 5 managers at all times.
  • Developed three hourly employees who accepted management offers within the company.
  • Provided development to three managers who were later offered a promotion.
  • Boosted annual sales by an average of 26% for three consecutive years.
  • Reduced COGS by an annualized average of 5% from 2019 to 2022.
  • Solely responsible for hiring, development, and promotion of manager candidates.
  • Vendor contracts, repair and maintenance contracts, and community engagement are among some of the other responsibilities I maintained.

Operations Manager

Pie Society
San Marcos, TX
04.2017 - 06.2019
  • Oversaw all aspects of the operation of a $1M+ pizzeria, including financials, scheduling, and managing a team of 25 hourly employees.
  • Annualized sales growth at 13% year over year.
  • Reworked training for all positions was documented and implemented.
  • Introduced numerous menu items and recipes to the operation.
  • Focus on menu development, expansion of concept, and implementation of key systems for forward growth into two new markets in the area.

Operations Manager

Main Event Entertainment
Austin, TX
10.2016 - 04.2017
  • Hired as an operations manager, with an emphasis on a fast track to a GM role.
  • Oversaw over 200 employees.
  • Duties included daily operations and oversight of a 60,000 sq. ft. entertainment complex, including bowling, a video gaming floor, rock climbing, and other family activities.
  • Involved in the development and implementation of training systems, with a focus on education and safety for guests and employees alike.

Managing Partner

Outback Steakhouse
Austin, TX
06.2011 - 10.2016
  • Managing partner is an ownership stake in $2.5M+ annual sales and operations of an Outback Steakhouse.
  • Increased sales each year, averaging 4.5% annually.
  • Oversaw complete operation and financial accountability to stakeholders and management.
  • Employed over 60 hourly employees and four managers at all times.
  • Developed four hourly employees to prepare for management promotion offers within the company.
  • The location was a test store for major menu developments, as well as a regional training site for new managers.
  • Awarded Managing Partner of the Year in 2014.

Managing Partner

Carrabbas Italian Grill
Austin, TX
04.2008 - 06.2011
  • Held a 10% ownership stake in a $2.5 million Carrabba's Italian Grill.
  • Increased sales by 7% year-over-year on average.
  • Oversaw a staff of 65, with an additional 4 managers.
  • Oversaw complete operation and financial accountability to stakeholders and management.
  • Test store for many initiatives and was a regional training location.

Manager

Carrabba's Italian Grill
San Antonio, TX
03.2000 - 04.2008
  • Oversaw daily operations of a $2.5-3M restaurant with over 50 staff members.
  • Achieved consistent annual sales and profit growth at or above 6% over those years.
  • Focused on financial P&L oversight, staff scheduling, and resource management.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Food Tech/Opening Coordinator

Carrabba's Italian Grill
Houston, TX
05.1994 - 07.2000
  • Member of the expansion training team for Carrabba's during the initial phase of the company's expansion.
  • Participated with owners in menu development and the implementation of new recipe initiatives.
  • Participated in 22 new restaurant openings across the country.
  • When not on the road, I was a multi-unit supervisor for all kitchen operations in a 12-store region.

Education

General Studies

Southwest Texas State
San Marcos, TX
06.1990

Skills

  • Team building
  • Employee training
  • People Development
  • Profit and Loss
  • Food safety
  • Revenue Cycle
  • Financial management
  • Vendor Coordination
  • Menu development
  • Operational efficiency
  • Conflict resolution
  • Staff recruitment
  • Strategic planning
  • Customer service
  • Sales growth
  • Sales forecasting

Certification

  • Food Safety Manager-ServSafe
  • TABC

Affiliations

  • Golf
  • Outdoors

Languages

Spanish
Professional

Accomplishments

  • The mentoring and development I have given to the many people whom I have helped move forward in their careers.
  • Managing Partner of the Year Outback Steakhouse 2014

Timeline

General Manager

Plucker's Wing Bar
05.2023 - 03.2025

General Business Partner

Rudy's Country Store and Bar-B-Q
10.2022 - 05.2023

Managing Partner/Owner

Outback Steakhouse
06.2019 - 10.2022

Operations Manager

Pie Society
04.2017 - 06.2019

Operations Manager

Main Event Entertainment
10.2016 - 04.2017

Managing Partner

Outback Steakhouse
06.2011 - 10.2016

Managing Partner

Carrabbas Italian Grill
04.2008 - 06.2011

Manager

Carrabba's Italian Grill
03.2000 - 04.2008

Food Tech/Opening Coordinator

Carrabba's Italian Grill
05.1994 - 07.2000

General Studies

Southwest Texas State

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