Scott Soto Bravo
Heber
Summary
I am a motivated employee with a strong work ethic and proven adaptability. I demonstrate excellent interpersonal skills and thrive in unsupervised environments. I have experience in customer service, multitasking, and time management, and I consistently deliver positive experiences. I am committed to strengthening the organizational brand through effective performance under pressure and organized practices.
Overview
1
1
year of professional experience
Work History
Houseman
Pendry Hotel
Park City
01.2025 - Current
- Responded promptly to guest requests, providing excellent customer service support.
- Maintained cleanliness and organization of guest areas and facilities.
- Assisted with laundry services, ensuring proper handling and storage of linens.
- Collaborated with housekeeping team to restock supplies and maintain inventory levels.
- Supported staff in preparing rooms for check-in by performing deep cleaning tasks.
- Collected and removed trash from rooms.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Maintained a clean and safe environment for guests and staff by vacuuming, dusting, sweeping, mopping floors, washing windows and walls.
- Responded promptly to guest inquiries and requests regarding housekeeping needs.
Education
Chef Degree - Chef
Universidad Interamericana De Puerto Rico
Aguadilla PR12-2020
High School Diploma -
Ester Feliciano Mendoza
Aguadilla PR08-2019
Skills
- Inventory management
- Customer relationship
- Guest service
- Conflict management
- Adaptability
- Effective communication
- Problem resolution
References
Kecelyn Gelisse
4352255749
Mitchell Dean Mayberry
5206864529
Juan Asencio
41762567290
Timeline
Houseman
Pendry Hotel
01.2025 - Current
Chef Degree - Chef
Universidad Interamericana De Puerto Rico
High School Diploma -
Ester Feliciano Mendoza
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