Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Steiger

Rancho Mirage

Summary

Knowledgeable and dedicated customer service professional with extensive experience in hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

17
17
years of professional experience

Work History

Maintenance and Housekeeping Manager

Travel And Leisure Co
04.2016 - Current

In charge of daily operations

  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Accomplished multiple tasks within established timeframes.
  • Approved regular payroll submissions for employees.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Prepared and recommended long-range plans for development of department personnel.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Onboarded new employees with training and new hire documentation.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Directed staff and managed annual capital budget.

General Contractor

Home Medic
06.2007 - 11.2016
  • Managed talented teams of electricians, carpenters, plumbers and other craftsmen on commercial and residential projects
  • Reviewed contractor invoices, approving payments on acceptable work
  • Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols
  • Reduced costs by 8% by carefully managing resources
  • Kept site work safe and in line with budget, schedule and applicable building codes
  • Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices
  • Obtained building and specialty permits from local jurisdictional agencies
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources

Maintenance Technician Supervisor

Oki Golf
06.2014 - 03.2016
  • Monitored employee work tasks while installing, aligning and balancing new equipment for projects.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Reviewed and studied schematic diagrams to properly plan and process assignments.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Analyzed and identified equipment failure root causes and initiated correction actions.

Education

Associate of Arts - Business Management

Western Washington University
Bellingham, WA
09.1989

Skills

  • Cleaning and maintenance
  • Tool and equipment maintenance
  • Maintenance and troubleshooting
  • Stocking and replenishing
  • Problem-solving skills
  • Cash Handling
  • Multi-tasking strength
  • Excellent people skills
  • Product and service knowledge
  • Account servicing
  • Customer Relations

Timeline

Maintenance and Housekeeping Manager

Travel And Leisure Co
04.2016 - Current

Maintenance Technician Supervisor

Oki Golf
06.2014 - 03.2016

General Contractor

Home Medic
06.2007 - 11.2016

Associate of Arts - Business Management

Western Washington University
Scott Steiger