Scott Steventon

• Provided positive first impressions to welcome existing, new and potential customers.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.

• Provided positive first impressions to welcome existing, new and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Increased sales by offering advice on purchases and promoting additional products.
• Solved customer challenges by offering relevant products and services.

Accomplished multiple tasks within established timeframes.

• Maximized performance by monitoring daily activities and mentoring team members.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Developed and maintained relationships with customers and suppliers through account development.
• Upheld company policies and implemented standards fairly.
• Maintained extensive knowledge of company products and services.

• Coordinated consistent on-time deliveries of damage-free goods.
• Maintained accurate logs of deliveries and trips, proving details to Dispatch at end of shifts.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Completed and submitted logs and paperwork every day to maintain records.
• Completed on-time deliveries by choosing best and most efficient routes.