Scott Switz
Westerville
Summary
Versatile service professional with extensive experience in direct customer interaction, complaint resolution, and community outreach. Demonstrates strong ability to adapt strategies based on feedback and needs, ensuring optimal service and safety. Collaborates effectively with teams to implement best practices and enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Canvasser
D&D Policy Works
Columbus
02.2025 - Current
- Promoted policy awareness and benefits by engaging with community members, fostering informed participation.
- Collaborated with colleagues to develop effective canvassing techniques and training.
- Identified target areas for canvassing efforts based on demographic information.
- Collected signatures from residents to support city initiatives. and personal information for the city of Columbus.
- Collected feedback from residents to improve outreach strategies and messaging.
- Distributed informational materials to clarify community services, enhancing resident understanding.
- Maintained accurate records of interactions with potential clients.
- Collaborated with city of Columbus to identify residents' water lines, improving service efficiency.
Deep Water Lifeguard
Zoombezi Bay
05.2024 - 07.2025
- Performed water rescue operations and administered emergency care.
- Responded promptly to any emergencies or hazardous situations that arose in the pool area.
- Administered immediate and comprehensive first aid to injured and distressed patrons.
- Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
- Notified medical authorities promptly during serious injury incidents.
- Educated patrons on safety measures, including appropriate use of life jackets, to promote a culture of safety.
- Ensured all guests followed health department regulations regarding pool use.
Line Worker
Bibibop Asian Grill
04.2023 - 08.2023
- Performed quality control checks to ensure product specifications were met.
- Coordinated with supervisor to organize materials and equipment, enhancing productivity and quality on the assembly line.
- Assisted in the assembly of products on the production line.
- Organized inventory shelves to ensure that items were accessible for use on the assembly line.
- Provided support in training new employees on how to properly operate equipment on the production line.
- Worked closely with other members of the team to meet deadlines and goals set by management.
- Documented incidents or injuries for timely supervisor reporting and improved workplace safety.
- Resolved issues creatively to enhance customer satisfaction and support team objectives.
Education
High School Diploma -
Olentangy High School
Lewis Center, OH05-2023
BBA - Business Communications
Columbus State Community College
Columbus, OHSkills
- Community engagement
- Community outreach
- Voter Engagement Strategies
- Data collection
- Customer Service
- Customer Complaint Resolution
- Team Collaboration
- Cash Handling
- Merchandise Restocking
- POS System Operation
- Community Health Advocacy
Affiliations
- Worthington Chess Club
- Resolute Athletic Complex
Languages
American Sign Language
Timeline
Canvasser
D&D Policy Works
02.2025 - Current
Deep Water Lifeguard
Zoombezi Bay
05.2024 - 07.2025
Line Worker
Bibibop Asian Grill
04.2023 - 08.2023
High School Diploma -
Olentangy High School
BBA - Business Communications
Columbus State Community College