SCOTT Taney
Salinas,CA
Summary
Dynamic delivery driver with a clean driving record and exceptional time management skills, recognized for enhancing customer satisfaction at Aprium Logistics. Proven ability to optimize routes using GPS technology, ensuring timely deliveries while maintaining a positive attitude. Committed to teamwork and problem-solving, consistently exceeding performance expectations.
Overview
44
44
years of professional experience
Work History
Delivery Driver
Aprium Logistics
09.2022 - 05.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Line Cook Supervisor
Outback Steakhouse
09.2018 - 03.2020
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
- Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
- Evaluated kitchen performance metrics regularly, identifying areas for improvement and implementing targeted action plans accordingly.
Prep Chef
Old Chicago Pizza
08.2015 - 11.2017
- Continuously improved culinary skills through ongoing training opportunities, staying current on industry trends and best practices.
- Reduced food waste by implementing proper storage techniques and inventory management systems.
- Maintained high standards of food quality and presentation through consistent adherence to recipes and plating guidelines.
- Demonstrated strong time management skills by prioritizing tasks efficiently during high-pressure situations.
- Contributed to a positive working environment through effective communication and teamwork practices.
- Assisted with ordering supplies and managing inventory levels, ensuring adequate stock was available for daily operations without excessive waste or spoilage costs incurred.
- Ensured compliance with all health department regulations, resulting in consistently passing inspections with flying colors.
- Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
- Coordinated with front-of-house staff to address any service-related issues promptly, contributing to overall guest satisfaction levels consistently maintained throughout tenure at establishment concerned hereunder henceforth therewithal.
- Exhibited flexibility in adapting to menu changes and special event preparations as needed, ensuring a seamless dining experience for all guests involved therein.
- Operated various kitchen equipment safely and effectively, minimizing accidents and downtime.
- Received praise from customers for outstanding attention to detail in preparing visually appealing plates that met dietary restrictions as needed.
- Supported the head chef with developing seasonal menus, contributing creative ideas for new dishes.
- Provided excellent customer service when interacting directly with patrons, addressing concerns promptly while maintaining professionalism at all times.
Head Chef
Brewskis Restaurant and Lounge
05.2008 - 08.2014
- Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
- Placed orders to restock items before supplies ran out.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Hired, managed, and trained kitchen staff.
- Created recipes and prepared advanced dishes.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained well-organized mise en place to keep work consistent.
- Ensured timely delivery of all orders during busy services by implementing efficient workstations and streamlined plating processes.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Arranged for kitchen equipment maintenance and repair when needed.
- Obtained fresh, local ingredients to lower grocery costs.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
- Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
- Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
- Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
- Collaborated with front-of-house team to ensure seamless service during high-volume periods, resulting in increased customer satisfaction rates.
- Developed and cooked memorable dishes that brought new customers into establishment.
- Coordinated employee schedules and developed staff teams to boost productivity.
- Assisted in successful menu launches by conducting thorough tastings with key stakeholders to gather feedback for final adjustments before rollout.
- Ensured optimal food quality and safety, rigorously adhering to health and sanitation guidelines.
- Fostered culture of creativity and excellence in culinary arts, leading by example and encouraging innovation among staff.
- Engaged with customers to gather feedback, using insights to refine dishes and service.
Chemical Engineering Intern
Western Services Agrium
07.1997 - 04.2003
- Optimized manufacturing procedures by conducting thorough data analysis on process variables.
- Evaluated raw materials and suppliers to ensure consistent quality standards were met throughout all stages of production.
- Enhanced process efficiency by analyzing and optimizing chemical reactions and processes.
- Utilized computer simulation software to model chemical processes and predict outcomes under various conditions.
- Streamlined production processes, reducing waste and increasing overall productivity.
- Managed inventory of chemicals and supplies, guaranteeing availability during critical periods of production schedules.
- Stayed current on industry trends through continued education courses or training seminars as well as reading relevant literature.
- Assisted in troubleshooting equipment issues, ensuring minimal downtime and maintaining production levels.
- Adhered strictly all applicable safety regulations within work environment at all times, promoting a culture focused on safety and risk prevention.
- Implemented quality control measures, improving product consistency and customer satisfaction.
- Performed routine maintenance on lab equipment to ensure accurate results during testing procedures.
- Developed safety protocols for handling hazardous materials, minimizing incidents in the workplace.
- Adhered to various Safety Management Protocol standards.
Travel Agency Manager/Owner
Lets Go Travel
01.1988 - 01.1997
- Developed strong relationships with vendors for better travel deals and more options for clients.
- Established partnerships with local businesses to create unique travel packages tailored to client preferences.
- Handled customer complaints promptly and professionally, resolving issues to maintain client satisfaction.
- Expanded the agency's client base by targeting niche markets and offering specialized services to meet their unique travel needs.
- Stayed up-to-date on industry trends and developments, ensuring the agency remained competitive in the market.
- Spearheaded the successful launch of online booking platform, making reservation process more convenient for clients.
- Increased customer satisfaction by implementing streamlined booking processes and personalized travel itineraries.
- Maintained accurate financial records, enabling effective budget management and increased profits.
- Managed and led a team of travel agents, ensuring consistent high-quality service to clients.
- Analyzed sales data regularly in order to identify opportunities for growth and expansion within the market.
- Negotiated favorable contracts with suppliers, resulting in cost savings for both the agency and its customers.
- Organized staff training sessions to improve product knowledge and enhance sales techniques.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Improved employee retention rate by fostering a positive work environment built on collaboration, support, and professional development opportunities.
- Led efforts in rebranding the agency's image through redesigning marketing materials which resulted in greater brand recognition.
- Implemented innovative marketing strategies that effectively promoted the agency''s services and attracted new clients.
- Decreased response time to client inquiries by revamping internal communication channels leading to improved customer experience.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Ward Cook
New York State Department of Corrections and MentalHealthServices
07.1981 - 11.1987
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Trained new kitchen staff, ensuring they met restaurant's high standards.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Enhanced kitchen efficiency by streamlining prep work processes.
Education
Bachelor Of Science - All Area of Science And Business
Hartnell College
Salinas, CA06.1990
Sociology
Dutchess Community College
Poughkeepsie, NY08.1984
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Time management skills
- Loading and unloading
- Clean driving record
- GPS and route planning
- Route management
- Safe driving record
- GPS navigation
- Map reading and navigation skills
- GPS operation
- Delivery scheduling
- Stocking and inventory
- Forklift operation
- Shipping and packaging
- Complex Problem-solving
- Cargo handling
- Route planning
- Quality assurance
- Safe driver training
- Vehicle inspection
- Delivery recordkeeping
- Dispatch communication
- Client relationship management
- Documentation and reporting
- Defensive driving
- Advanced planning
- Inventory management
Timeline
Delivery Driver
Aprium Logistics
09.2022 - 05.2025
Line Cook Supervisor
Outback Steakhouse
09.2018 - 03.2020
Prep Chef
Old Chicago Pizza
08.2015 - 11.2017
Head Chef
Brewskis Restaurant and Lounge
05.2008 - 08.2014
Chemical Engineering Intern
Western Services Agrium
07.1997 - 04.2003
Travel Agency Manager/Owner
Lets Go Travel
01.1988 - 01.1997
Ward Cook
New York State Department of Corrections and MentalHealthServices
07.1981 - 11.1987
Bachelor Of Science - All Area of Science And Business
Hartnell College
Sociology
Dutchess Community College
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