Scott Thompson, MBA
Boston,MA
Summary
Dynamic, results-driven B2B sales professional with 4+ year record of demonstrated success driving multimillion-dollar revenue growth in a highly competitive market. Solid track record of securing key clients and increasing service distribution to grow market share. Determined in building new business, securing customer loyalty, and forging strong relationships with external business partners.
Overview
4
4
years of professional experience
Work History
Senior Account Manager
ALKU
Andover, MA
01.2024 - Current
- Generated $3.2 million in net revenue, and over $16 million in total sales.
- 221% of the quota was attained in 2024.
- Closed 44 total deals, with an average deal size of $368,000.
- Negotiated extension agreements with a 96% success rate annually.
- Managed a portfolio of three Fortune 500 clients, and 43 total accounts.
- Executed 21 Master Service Agreements.
- Negotiated contracts with clients to secure favorable terms, while fostering strong business relationships.
- Guided new clients through the onboarding process, ensuring smooth transitions, and fostering positive relationships from the start.
- Leveraged the Bullhorn CRM tool to manage client interactions, track sales opportunities, and forecast revenue.
- Delivered impactful presentations and service demonstrations to potential clients, increasing conversion rates.
- Capitalized on cross-selling and upselling opportunities to consistently exceed quotas.
- Provided support to internal departments in resolving billing inquiries or complaints from customers.
Sales Manager, Medical Device
ALKU
Andover, MA
05.2022 - 01.2024
- Managed 22 producers in 2022, generating over $12 million in net revenue, and 26 producers in 2023, generating over $14 million in net revenue.
- Led the largest team in the company in 2023, out of 26 total teams.
- Developed and implemented effective sales strategies that resulted in a 23% revenue growth within two years.
- Conducted in-person client visits and presentations across the country, effectively showcasing service solutions, and driving an increase in client engagement and sales conversions.
- Developed key performance indicators (KPIs) to assess sales team performance, ensuring alignment with corporate objectives.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented quarterly reports to VP-level management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Account Manager
ALKU
Andover, MA
01.2021 - 05.2022
- Generated $2.8 million in net revenue, and over $13 million in total sales.
- Closed 56 total deals, with an average deal size of $242,000.
- 196% of the quota was attained in 2021, and 241% of the quota was attained in 2022.
- Negotiated extension agreements with a 94% success rate annually.
- Managed a portfolio of 37 accounts, ensuring high levels of customer satisfaction, and retention.
- Solicited feedback from customers on their experience with the services.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Proactively generated leads through cold-calling efforts.
- Guaranteed adherence to industry regulations in client interactions.
- Served as the primary point of contact for addressing client concerns and needs.
- Built strong relationships with key decision-makers and influencers within client organizations.
- Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
- Leveraged the Bullhorn CRM system to monitor client interactions, sales opportunities, and account history.
- Recognized opportunities for upselling and cross-selling to drive account growth, and increase revenue.
- Facilitated communication between human resources personnel and hiring managers regarding onboarding needs.
Education
MBA - Managerial Leadership
University of Massachusetts, Lowell
Lowell, MA12-2020
Bachelor of Arts - Criminal Justice, Homeland Security
University of Massachusetts, Lowell
Lowell, MA05-2018
Skills
- Excellent negotiation skills
- Cold calling
- Leadership management trained
- Public speaking
- Strategic selling
- Strong presentation skills
- Pipeline management
- Contract negotiation
- Sales coaching
- Exceeds sales goals
- Bullhorn CRM
- Zoominfo
- LinkedIn Sales Navigator
- HubSpot leads management
Accomplishments
- Rookie Salesperson Of The Year 2021 (#1 of 73)
- Medical Device Account Manager Of The Year 2022 (#1 of 86)
- Presidents Club 2021, 2022, 2023, 2024
- Company Record: Most Dials In One Week (2,761)
References
References available upon request.
Timeline
Senior Account Manager
ALKU
01.2024 - Current
Sales Manager, Medical Device
ALKU
05.2022 - 01.2024
Account Manager
ALKU
01.2021 - 05.2022
MBA - Managerial Leadership
University of Massachusetts, Lowell
Bachelor of Arts - Criminal Justice, Homeland Security
University of Massachusetts, Lowell
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