Operations professional with strong track record in optimizing processes and enhancing efficiency. Known for effective communication, problem-solving, and adaptability in dynamic environments. Skilled in data analysis, workflow management, and fostering team collaboration to drive successful outcomes. Dependable and responsive to changing operational needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Operations Support Specialist
Georgia-Pacific
01.2025 - Current
Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
Identified areas for improvement in current processes, proposing innovative solutions that led to cost savings and increased efficiency.
Served as a liaison between various departments within the organization, facilitating open communication channels for seamless collaboration on shared initiatives.
Conducted regular audits of operational procedures for compliance with industry regulations and company policies, mitigating potential risks before they escalated into larger issues.
Managed daily operations, including scheduling shifts, tracking inventory levels, and ensuring adequate staffing to meet business demands.
Analyzed and evaluated operational issues and determined cost-effective solutions.
Improved team efficiency through regular training sessions on software updates and new procedures.
Operations Specialist
General Dynamics
04.2017 - 10.2024
Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Collected, arranged, and input information into database system.
Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
Provided training for new hires, fostering a supportive learning environment conducive to success in their roles.
Streamlined warehouse operations, improving efficiency by redesigning layout and workflow.
Collaborated with IT to develop custom software solutions, addressing unique operational challenges.
Reduced processing times for customer orders by optimizing use of automation tools.
Landscaping Supervisor
Brittany Estates
12.2013 - 01.2016
Increased property value for clients through expert landscape design and maintenance services.
Negotiated contracts with clients, outlining project scope, timeline expectations, and budget considerations effectively.
Implemented sustainable gardening practices to promote eco-friendly landscapes while reducing maintenance costs.
Supervised a team of landscapers, ensuring efficient work completion and adherence to safety protocols.
Enhanced landscape aesthetics by designing and implementing innovative landscaping plans.
Maintained accurate records of all job-related activities for consistency in billing procedures and future reference purposes.
Streamlined workflow processes for better team productivity and project outcomes.
Evaluated site conditions to recommend appropriate plant selection, ensuring the long-term health of planted areas.
General Manufacturer
Martinrea Bishop Circle Assembly
07.2012 - 11.2013
Enhanced production efficiency by implementing lean manufacturing techniques and reducing waste.
Verified that all general manufacturing processes met high quality standards.
Implemented continuous improvement initiatives, resulting in increased efficiency and reduced waste.
Consistently met production deadlines by prioritizing tasks and efficiently managing resources.
Improved product quality with thorough inspections and strict adherence to standards.
Adapted quickly to changing demands within the industry while maintaining high-quality output in tight timeframes.
Managed inventory levels effectively to prevent stockouts or overstock situations, minimizing downtime.
Maintained clean and organized workspaces, promoting a safe and efficient working environment for all team members.
Education
Adrian High School
Adrian, MI
06.2008
Skills
Operational efficiency
Scheduling management
Operations tracking
Workflow streamlining
Analysis and research
Work control processes
Reporting and documentation
Analytical thinking
Certification
Soldering certificates and also Forklift certified.