Scott Timme
St. Charles,MO
Summary
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
38
38
years of professional experience
Work History
Owner/Operator
Timme Outdoor Service LLC
St. Charles, MO
03.2005 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained up-to-date administrative records to monitor operational conditions.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Devised processes to boost long-term business success and increase profit levels.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Bartender/Server
Chilis's Bar And Grill
Chesterfield, MO
05.2008 - 03.2013
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Bar Supervisor
Station Casino St. Charles/Ameristar
St. Charles, MO
04.1991 - 03.2007
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled cash accurately and prepared nightly deposits.
- Purchased supplies according to expected demand.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Improved customer service rankings by resolving issues quickly and accurately.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Education
Associates - Automotive Degree
ITT Tech
St. Louis05.1988
High School Diploma -
Pattonville Sr. High School
Maryland Heights, MO05.1986
Skills
- Annual Planning
- Integrity and Transparency
- Employee Motivation and Performance
- Change and Growth Management
- Industry Expertise
- Leadership and People Development
- Reducing Costs
- Evaluating Suppliers
- Intuit QuickBooks
- Labor Relations
- Inventory Optimization
- KPI Management
- Thrive Under Pressure
- Results Orientation
- Sales Growth
- People and Culture
Timeline
Bartender/Server
Chilis's Bar And Grill
05.2008 - 03.2013
Owner/Operator
Timme Outdoor Service LLC
03.2005 - Current
Bar Supervisor
Station Casino St. Charles/Ameristar
04.1991 - 03.2007
Associates - Automotive Degree
ITT Tech
High School Diploma -
Pattonville Sr. High School
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