SCOTT TOLONEN
Auburn Hills,MI
Summary
IT Analyst with 4+ years' experience. Seeking to further IT career by growing with a professional team as the IT technician while also utilizing an English degree.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Contributing Writer
FanSided
Chicago, Illinois
03.2023 - Current
- Promoted continual creative improvement and actively contributed to culture of innovation, excellence, and accountability
- Developed and delivered creative solutions that strengthened company market distinction and leadership position
- Collaborated with team members to come up with new ideas, update existing documentation, and develop extension ideas from integrated campaigns
IT Analyst
H.E.L.P. Financial
Plymouth, MI
07.2014 - Current
- Working with multiple clients that involve SQL database management
- Updating client information, website design and data entry
- Setting up clients with user friendly access to records
Head Buyer
Phil's Services
Sterling Heights, MI
09.2013 - 07.2014
- Ordering parts both individually and in bulk for AC units, furnaces, sinks, water heaters
- Establishing good relationships with tech workers as well as vendors
- Noticing patterns in parts use in order to have them at the ready
Associate Manager
CVS Pharmacy
Sterling Heights, MI
02.2013 - 10.2013
- Excellent customer service for all customers
- Stock/inventory for various products and categories
- Delegating responsibilities to associates for maximum efficiency
- Closing down registers, including management of end-of-day sales
- Interaction with various vendors and creating/maintaining invoices
Education
Bachelor's degree - English
Michigan State University
05.2011
Skills
- Microsoft Office
- HTML/JavaScript
- Web Design / WordPress
- Basic Computer Skills
- Software, hardware, and network operations
- Troubleshooting Windows, Mac, Linux, software, and hardware
Certification
- CompTIA A+ Certification ID:COMP001022504762
Timeline
Contributing Writer
FanSided
03.2023 - Current
IT Analyst
H.E.L.P. Financial
07.2014 - Current
Head Buyer
Phil's Services
09.2013 - 07.2014
Associate Manager
CVS Pharmacy
02.2013 - 10.2013
Bachelor's degree - English
Michigan State University
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