Scott Tran
Westminster,CA
Summary
Experienced with scientific data analysis, communication, and relationship management. Utilizes deep knowledge of medical science to effectively convey critical information to stakeholders. Track record of fostering strong collaborations and achieving product success through strategic scientific engagement.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Clinical/Office Manager
Endocrinology, Diabetes & Metabolism
03.2021 - Current
- Serve as a support expert in pharmaceutical care for diabetes and management of other disease states to healthcare practitioners, able to engage in high-level scientific discussions
- Prepare and present scientific and clinical presentations to professional colleagues clearly and concisely
- Establish relationships with healthcare practitioners and other industry-related personnel
- Respond to patients' inquiries regarding treatment plans, including laboratory/diagnostic testing and pharmaceutical care
- Educate, train, and support patients using continuous glucose monitoring (CGM) devices and insulin pumps
- Serve as an internal and external resource for pharmaceutical/medical/information and day-to-day operations
- Support the development of medical services and educational efforts for healthcare practitioners/staff as needed
- Maintain strong working relationships with key referrals/providers in local/surrounding areas
- Collaborate and develop comprehensive medication management for diabetes
- Evaluate medication therapy and make appropriate recommendations to patients or healthcare practitioners
- Provide evidence-based information and advice about the safe and effective use of medications
- Recognize untreated health conditions that could be managed with medication therapy
- Monitor patient progress with medications and make relevant recommendations to change
- Develop and implement office operations and procedures and evaluate them with team members to improve efficiency
- Manage contract and price negotiations with office vendors, service providers, and office leases
- Manage accounts payable to ensure items are invoiced and paid on time
- Manage databases and provide IT support for office equipment
- Manage office general and administrative budget ensuring accurate and prompt reporting
- Develop and implement HR strategies and initiatives aligned with business strategy
- Develop and provide training to consistently deliver great customer service
- Provide regular training and education to ensure team members' compliance with state and federal laws
Photographer
T.C.I.
02.2016 - 12.2020
- Partially owned and operated a photography studio
- Managed cameras operating at several thousand frames per second
- Determined and adjusted the final subject position, props, and lighting equipment while selecting camera angles to perfect the picture
- Photographed high-quality images for both print and internet distribution
Pharmaceutical Business Owner/Operator
P.S.S.
07.2007 - 02.2016
- Developed, implemented, and maintained policies and procedures for business operations according to state and federal laws
- Reconciled daily sales, returns, and financial reports with Definitive Solution and Intuit Quickbooks accounting software
- Assembled realistic budgets based on costs and fees for effectively operating a business
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Worked with the sales team to develop and implement brand strategies to ensure a consistent marketing message
- Monitored and analyzed data and market conditions to identify competitive advantage
- Consulted with and persuaded targeted doctors to use our services/products using effective selling skills
- Developed and implemented programs/courses internally and externally to improve customer service and patient care
- Educated, trained, and supported patients using respiratory/nebulizer devices
- Kept all building areas and equipment functional and well-organized to promote business performance
- Trained and developed seventy team members throughout an 8-year business history
- Performed annual employee evaluation
Clinical Pharmacist
Option Care
08.2003 - 06.2007
- Established and maintained scientific relationships with local healthcare providers
- Provided support to sales and market access team initiatives
- Provided ongoing training and up-to-date information on topics of relevance to field personnel
- Responded to unsolicited requests for medical information from local healthcare providers
- Kept abreast of medical and scientific developments in chronic diseases by continuously reviewing literature and attending relevant conferences
- Provided management feedback and insights from interactions and discussions with healthcare providers
- Delivered medical/scientific presentations to internal & external customers
- Evaluated medication therapy and made appropriate recommendations to patients or healthcare practitioners
- Provided evidence-based information and advice about the safe and effective use of medications
- Recognized untreated health conditions that could be managed with medication therapy
- Educated, trained, and supported nurses and patients on various infusion devices
- Monitored patient progress with medications and made relevant recommendations to change
- Interpreted orders from healthcare providers and ensured proper dispensing of healthcare products
- Supervised dispensation of controlled substances using careful oversight and audit procedures
- Checked medications for proper labeling before dispensing them to patients
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases
- Supervised pharmacy technicians
- Advised physicians on dosing and monitoring medications
- Educated nurses and patients on medication interactions, potential side effects, and optimal administration
- Partnered with physicians and other members of the healthcare team to optimize patient care through the effective use of medications
Pharmacy Manager
Apria Healthcare
02.2003 - 07.2003
- Developed, implemented, and maintained policies and procedures for operation according to state and federal laws
- Implemented policies and procedures for compounding, mixing, packaging, and labeling
- Trained new pharmacists and technicians
- Performed annual staff evaluation
- Developed policies and procedures for effective pharmacy management
- Collaborated with cross-functional teams on internal projects and external initiatives
- Collaborated with upper management to expand the local business
- Developed and implemented programs/courses internally and externally to improve customer service and patient care
Clinical Pharmacist
Coram Healthcare
05.1994 - 01.2003
- Established and maintained scientific relationships with local healthcare providers
- Provided support to sales and market access team initiatives
- Provided ongoing training and up-to-date information on topics of relevance to field personnel
- Responded to unsolicited requests for medical information from local healthcare providers
- Kept abreast of medical and scientific developments in chronic diseases by continuously reviewing literature and attending relevant conferences
- Provided management feedback and insights from interactions and discussions with healthcare providers
- Delivered medical/scientific presentations to internal & external customers
- Evaluated medication therapy and made appropriate recommendations to patients or health practitioners
- Provided evidence-based information and advice about the safe and effective use of medications
- Recognized untreated health conditions that could be managed with medication therapy
- Monitored patient progress with medications and made relevant recommendations to change
- Interpreted orders from healthcare providers and ensured proper dispensing of healthcare products
- Supervised dispensation of controlled substances using careful oversight and audit procedures
- Checked medications for proper labeling before distributing them to patients
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases
- Advised physicians on dosing and monitoring medications
- Educated nurses and patients on medication interactions, potential side effects, and optimal administration
- Partnered with physicians and other members of the healthcare team to optimize patient care through the effective use of medications
- Supervised pharmacy technicians
Clinical Pharmacist
Saint Joseph's Hospital
08.1994 - 11.1996
- Served as a liaison to physicians, nurses, and other fellow healthcare professionals to ensure the delivery of safe, effective, and economical treatment
- Kept abreast to date with research and development with medical staff and colleagues in the healthcare/pharmaceutical industry
- Worked as an active multidisciplinary team member to provide patient-centered care
- Facilitated pharmaceutical care services with evidence-based best practices and regulatory standards
- Tracked and evaluated assigned pharmacy programs for operational, quality, and financial efficiency against local and national benchmarks
- Identified clinical pharmacy programs/services-related issues that require evaluation
- Facilitated clinical research projects, quality improvement initiatives, or healthcare provider education as needed to advance clinical pharmacy services/programs
- Maintained proficiency in clinical pharmacy programs and services
- Responded to medication-related queries from within the hospital, other hospitals, and the general public
- Participated in developing hospital drug formulary
- Served as a member of the P and T Committee
- Identified high-risk patients and implemented interventions to improve quality and safety
- Advised and contributed to the treatment decision-making process for patients with particular health conditions
- Communicated effectively and appropriately with healthcare providers and caregivers
- Monitored every stage of medication therapy to improve all aspects of delivery and side effects
- Maintained proficiency in hospital computer systems and medication ordering systems
- Supervised pharmacy technicians, and pharmacy interns
- Participated in the management of medical emergencies
- Provided discharge medication review, reconciliation, and counseling as appropriate
- Facilitated specialty medication procurement, ordering, and dispensing procedures
Clinical Pharmacist
Curaflex/PBM Prescription Services
05.1994 - 11.1996
- Evaluated medication therapy and made appropriate recommendations to patients or health practitioners
- Provided evidence-based information and advice about the safe and effective use of medications
- Recognized untreated health conditions that could be managed with medication therapy
- Monitored patient progress with medications and made relevant recommendations to change
- Performed utilization management, medication therapy management, and medication reconciliation
- Adjudicated insurance claims through detailed review and approving or denying drug coverage
- Managed formularies
- Analyzed clinical data and educated clients, patients, and providers on cost-effective medications
- Made drug therapy recommendations based on disease management protocols and evidence-based guidelines
- Interpreted orders from healthcare providers and ensured proper dispensing of healthcare products
- Supervised dispensation of controlled substances using careful oversight and audit procedures
- Checked medications for proper labeling before distributing them to patients
- Effectively resolved insurance rejections and other billing issues
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases
- Advised physicians on dosing and monitoring medications
- Educated nurses and patients on medication interactions, potential side effects, and optimal administration
- Analyzed trends in medication use and made recommendations for policy updates
- Supervised pharmacy technicians
Education
Doctor of Pharmacy - Pharmacy
Creighton University
Omaha, NE05-1994
Skills
- Ongoing Professional Development
- Optimizing Patient Care
- Clinical Program Coordination
- Comprehensive Financial Insights
- Integrity in Professional Settings
- Team Development
- Experienced with Microsoft Office Suite
- Healthcare Regulatory Compliance
- Policy development and implementation
- Marketing Strategies
- Electronic Records Oversight
- Compliance with HIPAA Standards
- Cooperative Team Dynamics
- Strong Organizational Skills
- Detail-Oriented Analysis
- Analytical Problem-Solving
- Consistent Dependability
- Systematic Task Prioritization
- Adaptability in Changing Environments
- Strong Written and Oral Communication
- Strategic Planning
- Collaborative Relationship Development
- Goal-Oriented Initiative
- Conflict Management
- Process Optimization
- Effective Time Management
- Multidisciplinary collaboration
- Strategic partnerships
- Data analysis
- Relationship building
- Market research
- Sales strategies
- Business analysis
Certification
- DIABETES CARE AND EDUCATION SPECIALIST (DCES) CERTIFICATE PROGRAM-ADCES (Association of Diabetes Care & Education Specialists)-February, 2025
- OMNIPOD 5 TRAINER-OMNIPOD-January, 2024
- GOOGLE TECHNICAL SUPPORT FUNDAMENTALS-GOOGLE-May, 2021
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Clinical/Office Manager
Endocrinology, Diabetes & Metabolism
03.2021 - Current
Photographer
T.C.I.
02.2016 - 12.2020
Pharmaceutical Business Owner/Operator
P.S.S.
07.2007 - 02.2016
Clinical Pharmacist
Option Care
08.2003 - 06.2007
Pharmacy Manager
Apria Healthcare
02.2003 - 07.2003
Clinical Pharmacist
Saint Joseph's Hospital
08.1994 - 11.1996
Clinical Pharmacist
Coram Healthcare
05.1994 - 01.2003
Clinical Pharmacist
Curaflex/PBM Prescription Services
05.1994 - 11.1996
- DIABETES CARE AND EDUCATION SPECIALIST (DCES) CERTIFICATE PROGRAM-ADCES (Association of Diabetes Care & Education Specialists)-February, 2025
- OMNIPOD 5 TRAINER-OMNIPOD-January, 2024
- GOOGLE TECHNICAL SUPPORT FUNDAMENTALS-GOOGLE-May, 2021
Doctor of Pharmacy - Pharmacy
Creighton University
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