Overview
Work History
Education
Skills
Websites
Author
Affiliations
Timeline
Generic

Scott Tuell

Clanton,AL

Overview

35
35
years of professional experience

Work History

Sr Claims Specialist

AT&T
Birmingham, Alabama
10.1996 - 08.2025
  • Managed complex claim investigations to ensure compliance with company policies.
  • Collaborated with cross-functional teams to resolve customer disputes effectively.
  • Reviewed and evaluated claims documentation for accuracy and completeness.
  • Maintained detailed records of claims activities and correspondence for audit purposes.
  • Reviewed and verified customer information to ensure accuracy of claims.
  • Conducted secondary evaluations of original investigations documentation and reports to facilitate smooth resolutions.
  • Verified liability extent with reviews of police reports, medical treatment histories and other records.

Bi-Vocational Pastor

MT Carmel Baptist Church #2
Maplesville, Alabama
02.1996 - 10.2007
  • Led weekly worship services and delivered inspirational sermons to congregation.
  • Provided spiritual guidance through counseling sessions for individuals and families.
  • Coordinated church events, ensuring effective communication among volunteers and members.
  • Collaborated with church leadership on strategic planning and vision development.
  • Conducted baptisms, weddings, and funerals, providing support during significant life events.
  • Visited, counseled, and prayed with church members to provide pastoral care.
  • Reached out to unchurched, new residents or inactive church members.
  • Facilitated conflict resolution among church members.

Social Worker

State of Alabama Department of Human Resources
Clanton, Alabama
02.1991 - 06.1995
  • Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
  • Attended team meetings and provided feedback on case updates and treatment recommendations.
  • Maintained lists of resources helpful to clients.
  • Assisted clients in accessing community resources such as housing, food pantries, and transportation options.
  • Participated in professional development activities such as seminars, workshops, trainings.
  • Developed workable solutions for recurring problems for individuals and families.
  • Conducted assessments of client needs, strengths, and resources to develop treatment plans.
  • Coordinated referrals to outside agencies for additional services such as substance abuse programs or vocational training.
  • Maintained accurate records of client progress and interactions according to agency standards.
  • Maintained thorough case history records and wrote detailed reports.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Collaborated with family members to provide comprehensive support services to clients.

Education

Leadership

Highlands College Leadership Institute
Birmingham, AL
05-2025

Bachelor of Arts - Guidance And Counseling

University of Montevallo
Montevallo, AL
05-1988

Skills

  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Detailed Documentation

Author

  • Published What Jesus Wants June 2020 ppppppp Publishing

Affiliations

  • Greeter Team Coach for Alabaster Campus
  • Chilton County Outreach Team Leader, Alabaster Campus
  • Freedom and Small Group Leader - New Life Community Church and Church of the Highlands
  • Former Elder of New Life Community Church Clanton, AL (12 years)
  • Co-Host Weekly Radio Talk Show - WKLF Clanton AL

Timeline

Sr Claims Specialist

AT&T
10.1996 - 08.2025

Bi-Vocational Pastor

MT Carmel Baptist Church #2
02.1996 - 10.2007

Social Worker

State of Alabama Department of Human Resources
02.1991 - 06.1995

Leadership

Highlands College Leadership Institute

Bachelor of Arts - Guidance And Counseling

University of Montevallo

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