Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Underwood

Port Charlotte,FL

Summary

Results-driven Supervisor with extensive experience in conflict resolution and team management. Proven track record of leading high-performing teams to consistently exceed performance objectives. Strong background in fostering collaboration and enhancing team dynamics.

Overview

34
34
years of professional experience

Work History

Refrigeration Supervisor

Publix
Lakeland, FL
01.2019 - 01.2025
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Developed operational policies and procedures to enhance efficiency and accuracy of workflows.
  • Recruited, trained, mentored, and evaluated staff while addressing termination needs as necessary.
  • Implemented strategies to boost team performance and productivity.
  • Conducted training sessions for new employees on company policies and procedures.
  • Evaluated employee performance through periodic reviews and documented results effectively.
  • Provided clear guidance to subordinates regarding job duties and responsibilities.
  • Collaborated with departments to coordinate workflow processes among teams.

Telecomunications Field Supervisor/Project Manager, PMO

Mastec Utilities Service Group
Punta Gorda, FL
03.1996 - 11.2017
  • Analyzed customer feedback to assess service quality delivered by field personnel.
  • Monitored employee performance, providing actionable feedback to boost productivity.
  • Identified cost-saving opportunities through targeted process optimization initiatives.
  • Ensured compliance with company policies and applicable laws and regulations.
  • Developed and implemented safety policies for all field staff while monitoring adherence.
  • Maintained accurate records of employee timecards and leave requests.
  • Tracked inventory levels of parts and supplies for efficient field operations.
  • Investigated workplace accidents, documenting findings for further action.

Aluminum Installer

Underwood Construction
Sarasota, FL
01.1991 - 10.1997
  • Installed pre-fabricated aluminum frames, windows, doors, and siding according to specifications.
  • Verified measurements and alignment of structures prior to installation for precision.
  • Conducted maintenance on tools and equipment to ensure optimal performance during installations.
  • Assisted in loading and unloading materials from delivery vehicles to job sites.
  • Repaired aluminum structures by replacing broken sections and components efficiently.
  • Measured and cut aluminum materials accurately to meet project requirements.
  • Cleared debris from job sites post-project completion for safety and cleanliness.
  • Resolved customer complaints regarding installations promptly to maintain satisfaction.

Education

High School Diploma -

Venice High School
Venice, FL
01-1988

Skills

  • Employee training and development
  • Safety management
  • Effective communication
  • Time management
  • Operations management
  • Risk management
  • Financial management
  • Task delegation
  • Performance assessment
  • Policy adherence
  • Leadership and team management
  • Workflow efficiency
  • Regulatory compliance

Timeline

Refrigeration Supervisor

Publix
01.2019 - 01.2025

Telecomunications Field Supervisor/Project Manager, PMO

Mastec Utilities Service Group
03.1996 - 11.2017

Aluminum Installer

Underwood Construction
01.1991 - 10.1997

High School Diploma -

Venice High School