Results-driven Supervisor with extensive experience in conflict resolution and team management. Proven track record of leading high-performing teams to consistently exceed performance objectives. Strong background in fostering collaboration and enhancing team dynamics.
Overview
34
34
years of professional experience
Work History
Refrigeration Supervisor
Publix
Lakeland, FL
01.2019 - 01.2025
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Developed operational policies and procedures to enhance efficiency and accuracy of workflows.
Recruited, trained, mentored, and evaluated staff while addressing termination needs as necessary.
Implemented strategies to boost team performance and productivity.
Conducted training sessions for new employees on company policies and procedures.
Evaluated employee performance through periodic reviews and documented results effectively.
Provided clear guidance to subordinates regarding job duties and responsibilities.
Collaborated with departments to coordinate workflow processes among teams.
Telecomunications Field Supervisor/Project Manager, PMO
Mastec Utilities Service Group
Punta Gorda, FL
03.1996 - 11.2017
Analyzed customer feedback to assess service quality delivered by field personnel.
Monitored employee performance, providing actionable feedback to boost productivity.
Identified cost-saving opportunities through targeted process optimization initiatives.
Ensured compliance with company policies and applicable laws and regulations.
Developed and implemented safety policies for all field staff while monitoring adherence.
Maintained accurate records of employee timecards and leave requests.
Tracked inventory levels of parts and supplies for efficient field operations.
Investigated workplace accidents, documenting findings for further action.
Aluminum Installer
Underwood Construction
Sarasota, FL
01.1991 - 10.1997
Installed pre-fabricated aluminum frames, windows, doors, and siding according to specifications.
Verified measurements and alignment of structures prior to installation for precision.
Conducted maintenance on tools and equipment to ensure optimal performance during installations.
Assisted in loading and unloading materials from delivery vehicles to job sites.
Repaired aluminum structures by replacing broken sections and components efficiently.
Measured and cut aluminum materials accurately to meet project requirements.
Cleared debris from job sites post-project completion for safety and cleanliness.
Resolved customer complaints regarding installations promptly to maintain satisfaction.
Education
High School Diploma -
Venice High School
Venice, FL
01-1988
Skills
Employee training and development
Safety management
Effective communication
Time management
Operations management
Risk management
Financial management
Task delegation
Performance assessment
Policy adherence
Leadership and team management
Workflow efficiency
Regulatory compliance
Timeline
Refrigeration Supervisor
Publix
01.2019 - 01.2025
Telecomunications Field Supervisor/Project Manager, PMO