Summary
Work History
Education
Skills
Timeline
Generic

Scott Vago

Grosse Pointe

Summary

Reliable customer service representative with strong skills in identifying customer needs and working toward a mutually beneficial solution.

Work History

Grounds Maintenance Landscaper

Edsel and Elanor Ford House
Grosse Pointe, MI
  • Greeting guests on school tours, story time and children's programs
  • Greeting guests and help them with wayfinding
  • Assisting and working events held on the lawn
  • Set up for Holiday events
  • Operated landscape maintenance equipment to ensure efficient grounds upkeep.
  • Improved landscape design by planting flowers, trees, and shrubs according to client preferences and site conditions.
  • Assisted in planting, pruning, and watering various plant species for aesthetic enhancement.
  • Maintained turf areas through mowing, aeration, and fertilization practices.

Projectionist

Michigan Science Center
Detroit, MI
  • Processing tickets for events and movies,
  • Working with guests for safety precautions and getting them to seats for complete customer service.
  • Aiding customers with accessibility needs.
  • Assisting groups, summer camp programs and other annual and special events held in the Science Center Theater.
  • Operated projection equipment for educational films and presentations.
  • Ensured optimal image quality through regular maintenance and calibration of projectors.
  • Collaborated with team members to prepare and set up venues for events.
  • Assisted in troubleshooting technical issues during live screenings.

Cook and Server

Applebees
Lansing, MI
  • Prepared food items according to established recipes and presentation standards.
  • Maintained cleanliness and organization of kitchen workspace to ensure food safety compliance.
  • Operated kitchen equipment, including grills, fryers, and ovens, with proficiency.
  • Assisted in inventory management by monitoring stock levels and reporting shortages.
  • Trained new staff on kitchen procedures and safety protocols for efficient workflow.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Projectionist

AMC Theaters
Lansing, MI
  • Operated projection equipment for educational films and planetarium shows.
  • Ensured optimal image and sound quality during presentations.
  • Collaborated with team to maintain cleanliness and organization of projection area.
  • Assisted in troubleshooting technical issues during scheduled screenings.

Education

No Degree - Music Performance

Wayne State University
Detroit, MI

No Degree - Liberal Arts

Lansing Community College
Lansing, MI

Skills

  • Communicate with customer to achieve satisfactory solutions
  • Reliable and punctual
  • Effective time management
  • Team player attitude
  • Strong attention to detail
  • Stress management strategies

Timeline

Grounds Maintenance Landscaper

Edsel and Elanor Ford House

Projectionist

Michigan Science Center

Cook and Server

Applebees

Projectionist

AMC Theaters

No Degree - Music Performance

Wayne State University

No Degree - Liberal Arts

Lansing Community College

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