Scott Valentine
La Mesa,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
Work History
IT Intern
Northern Lights Data
San Juan Capistrano, CA
08.2023 - 08.2024
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Performed troubleshooting on various software applications and systems.
- Resolved customer service issues related to IT systems in a timely manner.
Intelligence Analyst
Army
Clarksville, TN
07.2017 - 02.2022
- Utilized specialized software programs to collect, store, analyze and present large amounts of information in an organized format.
- Created comprehensive analytical products that included recommendations for actionable steps to address identified problems or issues.
- Prepared briefs and intelligence presentations and disseminated to appropriate stakeholders.
Education
Bachelor of Arts - Communications
San Diego State Univeristy
San Diego, CA12-2025
Associate of Arts - Communications
Miracosta College
Oceanside, CA05-2024
Skills
- Conducting briefings
- Predictive analyses
- Standardizing procedures
- Managing records
- Superior interpersonal skills
- Updating tracking spreadsheets
Timeline
IT Intern
Northern Lights Data
08.2023 - 08.2024
Intelligence Analyst
Army
07.2017 - 02.2022
Bachelor of Arts - Communications
San Diego State Univeristy
Associate of Arts - Communications
Miracosta College
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