SCOTT VETTER
Vancouver
Summary
Accomplished Store Manager at Fred Meyer with a proven track record in enhancing customer experience and sales through effective store operations and team leadership. Excelled in inventory management and customer relations, mentoring staff for promotions and streamlining store merchandising. Demonstrated exceptional multitasking and organizational skills, achieving significant improvements in store performance.
Overview
12
12
years of professional experience
Work History
Store Manager
Fred Meyer
01.2022 - Current
- Store Manager at Interstate from April 2024- June 2024
- Developed and implemented staff training programs to enhance team performance and customer service skills.
- Monitored sales trends and adjusted merchandising strategies to optimize product placement and drive sales growth.
- Managing the day-to-day operations to ensure the store is executing programs to drive sales and customer experience.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, and reduce shrink.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Lead Assistant Manager
Fred Meyer
08.2020 - 12.2021
- Managed all aspects of the store in the absence of the Store Manager.
- Produce E2E pilot store at Salmon Creek.
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Enhanced team productivity by implementing efficient work processes and streamlining operations.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Home / Electronics Coordinator
Fred Meyer
08.2018 - 07.2020
- Coordinated merchandising plans and standards to 20 locations. Ensured merchandising plans and playbooks were executed at store level to increase sales
- Rolled out Smart Retailing wave 3
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Entered data, generated reports, and produced tracking documents.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated inventory management for home and electronics departments, ensuring optimal stock levels and product availability.
Lead Assistant Store Manager
Fred Meyer
02.2017 - 07.2018
- Managed store operations, ensuring compliance with company policies and procedures.
- Managed all aspects of the store in the absence of the Store Manager.
- Assisted with new hire processing and existing training programs
- Facilitated training for associates through daily coaching and regular performance appraisals.
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed scheduling and staffing to optimize labor costs while meeting customer service needs.
- Maintained inventory accuracy through regular audits and effective stock management.
Home Manager
Fred Meyer
01.2014 - 01.2017
- Managed all aspects of the Home Department to maximized all financial opportunities. Worked to teach, coach , train and mentor associates for promotion
- Rolled out wave 1 Smart Retailing
- District trainer for up and coming Home Managers and Md training
- MOD when assigned by Store Manager
Education
High School Diploma -
Rex Putnam High School
Milwaukie OR 06-2002
Waves 1-3 Leadership Essentials
Fred Meyer01-2018
Skills
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Inventory management
- Customer relations
- Store operations
- Store merchandising
- Team leadership and coaching
Timeline
Store Manager
Fred Meyer
01.2022 - Current
Lead Assistant Manager
Fred Meyer
08.2020 - 12.2021
Home / Electronics Coordinator
Fred Meyer
08.2018 - 07.2020
Lead Assistant Store Manager
Fred Meyer
02.2017 - 07.2018
Home Manager
Fred Meyer
01.2014 - 01.2017
High School Diploma -
Rex Putnam High School
Waves 1-3 Leadership Essentials