Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ground Delivery Driver
FedEx
Decatur, TX
09.2025 - 11.2025
Delivered packages efficiently, ensuring timely arrival to customers across designated routes.
Operated delivery vehicle while adhering to all safety regulations and traffic laws.
Conducted routine inspections on delivery vehicles to ensure optimal performance and safety standards.
Deli Clerk
Market street
Colleyville, TX
11.2024 - 08.2025
Ensured compliance with food safety standards and regulations.
Operated slicing equipment for deli meats and cheeses, maintaining optimal freshness.
Assisted customers with product selection, providing knowledgeable recommendations.
Team lead
Whataburger
North Richland Hills, TX
04.2019 - 08.2024
Oversaw daily operations, ensuring adherence to quality and safety standards.
Mentored team members, fostering skill development and enhancing overall performance.
Conducted regular training sessions on customer service best practices for team members.
Barista/Cashier
Dunkin'
Colleyville, TX
06.2018 - 12.2018
Prepared high-quality beverages following standard recipes and customer preferences.
Maintained cleanliness and organization of workstations for efficient operations.
Provided exceptional customer service by engaging with patrons and resolving issues promptly.