Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Scott Watson

North Richland Hills

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Ground Delivery Driver

FedEx
Decatur, TX
09.2025 - 11.2025
  • Delivered packages efficiently, ensuring timely arrival to customers across designated routes.
  • Operated delivery vehicle while adhering to all safety regulations and traffic laws.
  • Conducted routine inspections on delivery vehicles to ensure optimal performance and safety standards.

Deli Clerk

Market street
Colleyville, TX
11.2024 - 08.2025
  • Ensured compliance with food safety standards and regulations.
  • Operated slicing equipment for deli meats and cheeses, maintaining optimal freshness.
  • Assisted customers with product selection, providing knowledgeable recommendations.

Team lead

Whataburger
North Richland Hills, TX
04.2019 - 08.2024
  • Oversaw daily operations, ensuring adherence to quality and safety standards.
  • Mentored team members, fostering skill development and enhancing overall performance.
  • Conducted regular training sessions on customer service best practices for team members.

Barista/Cashier

Dunkin'
Colleyville, TX
06.2018 - 12.2018
  • Prepared high-quality beverages following standard recipes and customer preferences.
  • Maintained cleanliness and organization of workstations for efficient operations.
  • Provided exceptional customer service by engaging with patrons and resolving issues promptly.

Education

High school -

Cleburne High School
Cleburne, TX
06-2017

Skills

  • DOT (Department of Transportation) regulations
  • Punctuality
  • Guest services
  • Customer communication
  • Cash handling
  • Upselling
  • Safe work practices
  • Self Motivated
  • Cash register operations
  • Retail sales
  • Hospitality
  • Retail sales transactions

Certification

Driver's License

Languages

English - Fluent

Timeline

Ground Delivery Driver

FedEx
09.2025 - 11.2025

Deli Clerk

Market street
11.2024 - 08.2025

Team lead

Whataburger
04.2019 - 08.2024

Barista/Cashier

Dunkin'
06.2018 - 12.2018

High school -

Cleburne High School