Scott Welker
Saint Augustine,FL
Summary
Over 35 years’ experience in maintenance and new home construction work. Well diverse, and experienced in Negotiating & Settling Claims handling files from start to finish to include inspecting claims, determining coverage, writing estimates, writing letters, reserves, payments, negotiating, and finalizing claims. Business owner for six years in tile and marble installations. Co-Owner of Welker Carpentry & Painting, Inc. Auto Body Collision Experience. Maintain Real Estate License. Certified in Insurance Property/Commercial/Flood Claims Adjusting, Appraiser & Umpire. Xactmate & Symbility Estimating Software. Proficient in MS Word, and Excel Spreadsheet. Proficient in taking Recorded Statements. Mediation Certified Expert.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Residential/Commercial Appraiser, Mediator, & Umpire
FKS Insurance Services, LLC
01.2015 - Current
- Appraisals, Mediation, Umpire & Late FNOL Files.
- Assurant Property Claims Adjuster.
- American Integrity Insurance Company Adjuster.
- Tower Hill Insurance Company Adjuster.
- State Farm Auto Adjuster.
- NFIP Adjuster.
- Liability Claims-Multiple Carriers-Citizens/Allstate.
- Hurricane/Storm Property/Commercial Adjuster.
- Home Owner Property Insurance Umpire.
- Home Owner Property Insurance Appraiser.
- Daily Claims –Assurant, Sawgrass Mutual, Southern Oak, Southern Fidelity, Homeowners Choice, Met Life, American Integrity, Hanover, Capital Preferred, Tower Hill, Figa, Universal, Castle Key, & Security First.
General Adjuster
Self Employed Services
Saint Augustine, FL/Cleveland, OH
01.2007 - Current
- Evaluated complex property claims to determine coverage, facilitating prompt and fair settlement resolutions.
- Investigated losses by reviewing documentation and conducting interviews, driving accurate claims assessments.
- Coordinated with contractors and policyholders to gather evidence, enhancing claims processing accuracy and timeliness.
- Managed high-stakes negotiations between parties to resolve disputes, fostering effective communication throughout the process.
Daily Claims Cradle to Grave Adjuster – Citizens
MCM Sr. Claims Examiner III
01.2013 - 01.2014
- Assurant Property Claims Adjuster.
- American Integrity Insurance Company Adjuster.
- Tower Hill Insurance Company Adjuster.
- State Farm Auto Adjuster.
- NFIP Adjuster.
- Liability Claims-Multiple Carriers-Citizens/Allstate.
- Hurricane/Storm Property Adjuster.
- Home Owner Property Insurance Umpire.
- Home Owner Property Insurance Appraiser.
- Daily Claims – Citizens, Assurant, Sawgrass Mutual, Southern Oak, Southern Fidelity, Homeowners Choice, Met Life, American Integrity, Hanover, Capital Preferred, Tower Hill & Figa.
Daily Claims Cradle to Grave Adjuster – Citizens
MCM Sr. Claims Examiner III
01.2010 - 01.2012
- MCM Desk Adjuster Training for Citizens in Corporate office – July 6 – Aug. 6, 2010.
- MCM Continuing Education for Citizens – February 2011 to Present.
- Hurricane Irene – MetLife.
- Daily Claims – Citizens, Southern Fidelity, Homeowners Choice & Figa.
- Liability Claims-Multiple Carriers-Citizens/Allstate.
Insurance Adjusting program on Xactimate
01.2008 - 01.2010
- Gateway Inspections Certification.
- MCM Daily Claims – Citizens.
- Daily Task Claims – Citizens, Southern Fidelity, Homeowners Choice & Figa.
Owner
Welker Tile & Marble, Inc.
01.2004 - 01.2010
- Licensed & Bonded.
- Design and Install Tile & Marble.
Hanover Insurance Company /PCH IA firm / Paul Coffey, Owner
01.2006 - 01.2008
- Florida Licensed Independent Insurance Claims Adjuster.
- Claims adjusting in New Orleans for Hurricane Gustov.
- Wind, Snow Storm, and Water/Sewer Backup – Michigan.
- Daily Task Claims – Citizens.
Part Owner
Welker Carpentry & Painting, Inc.
01.2001 - 01.2004
- Construction, repairs, home improvements & painting.
A1 Framing
01.1995 - 01.1998
- Carpentry framing of new homes.
Peppertree RV Resort
01.1993 - 01.1995
- Day-to-day maintenance, repairs, installation of decks.
- Front Office Work.
Education
High School Diploma -
Firelands High School
Vermillion, OH06-1992
Skills
- Cost approach
- Highest and best use analysis
- Negotiations
- Site inspection
Certification
- Real Estate – Sales Associates since 1999 to Present.
- Ceramic Tile & Marble Contractor License since 2005 to 2012.
- St. Johns County Occupational License since 2004.
- Independent Claims Adjuster since 2007.
- NFIP Licensed Adjuster since 2013.
- Business Lien Law – Principles & Practices 2004.
- Citizens Property Insurance Company Certification 2008 to Present.
- Southern Fidelity Insurance Company Certification.
- Capitol Preferred Insurance Company Certification.
- MetLife Certification.
- American Integrity Certification.
- Hanover Insurance Group Certification.
- Gateway Inspection Group Certification.
- Tower Hill Certification 2013 to Present.
- NFIP Certification 2013 to Present.
- State Farm Auto, Property/Commercial Claims Adjuster Certification 2013 to Present.
- Property/Commercial Insurance Umpire Certified.
- Property/Commercial Insurance Wind Appraiser Certified.
- Symbility Estimating Software Certified.
- Xactimate Estimating Software Certified.
- Louisiana Citizens Property Insurance Company Certified.
Interests
Riding Motorcycles, Golfing, Spending time with my two thoroughbred Dobermans, Traveling, Family & Friends, I like working with my hands building new things, remodeling & custom work
Timeline
Residential/Commercial Appraiser, Mediator, & Umpire
FKS Insurance Services, LLC
01.2015 - Current
Daily Claims Cradle to Grave Adjuster – Citizens
MCM Sr. Claims Examiner III
01.2013 - 01.2014
Daily Claims Cradle to Grave Adjuster – Citizens
MCM Sr. Claims Examiner III
01.2010 - 01.2012
Insurance Adjusting program on Xactimate
01.2008 - 01.2010
General Adjuster
Self Employed Services
01.2007 - Current
Hanover Insurance Company /PCH IA firm / Paul Coffey, Owner
01.2006 - 01.2008
Owner
Welker Tile & Marble, Inc.
01.2004 - 01.2010
Part Owner
Welker Carpentry & Painting, Inc.
01.2001 - 01.2004
A1 Framing
01.1995 - 01.1998
Peppertree RV Resort
01.1993 - 01.1995
High School Diploma -
Firelands High School