Scott Wendt
Director of Engineering
Kissimmee,FL
Summary
Technology executive with 15+ years of experience leading global engineering organizations and scaling SaaS platforms. Proven record of transforming software delivery through AI adoption, cloud strategy, and enterprise architecture. Adept at building and mentoring high-performance teams across seven time zones, aligning engineering execution with business growth, and delivering measurable improvements in velocity, quality, and customer satisfaction. Recognized for driving innovation, strengthening cross-functional collaboration, and positioning engineering as a strategic partner to the business.
Overview
19
19
years of professional experience
Work History
Director of Engineering
HighRoads
05.2021 - 10.2025
- Increased delivery velocity by 25% and reduced defect rates by 30% by embedding AI-driven tools (Amazon Q, Copilot) into engineering workflows across all teams.
- Scaled and managed international engineering teams across 7 time zones (North/South America, Europe, Asia), ensuring seamless collaboration and delivery.
- Launched a bi-weekly peer-led technical training program that strengthened staff expertise, improved presentation skills, and fostered a culture of continuous learning.
- Partnered with product and business leaders to align engineering strategy with customer outcomes, driving adoption and retention across enterprise accounts.
Technical Engineering Manager
NACR/ConvergeOne
05.2011 - 05.2021
- Built and scaled the company’s software engineering organization from the ground up, establishing foundational teams, processes, and delivery frameworks that supported long-term growth.
- Directed development of five cloud-based SaaS solutions, each generating recurring revenue and expanding the company’s portfolio of customer-facing products.
- Partnered with sales and pre-sales teams to design accurate, scalable solutions, ensuring contract precision, reducing scope creep, and improving customer satisfaction.
- Introduced structured engineering practices and governance models that improved delivery predictability, reduced rework, and enhanced cross-functional collaboration.
- Mentored and promoted engineering leaders, creating a sustainable leadership pipeline and strengthening organizational resilience.
Technical Engineering Manager
ACT/Cross Telecom
05.2006 - 04.2011
- Directed software development and customer delivery teams of 35+ staff, overseeing architecture, engineering, and implementation of enterprise Avaya communication systems.
- Led the software architecture function, ensuring scalable, reliable solutions that met complex customer requirements and supported long-term client relationships.
- Owned full project lifecycle accountability—from budget and staffing to delivery and post-implementation support—driving consistent on-time, on-budget outcomes.
- Partnered with sales and executive leadership to align technical delivery with business objectives, improving contract accuracy and strengthening customer trust.
- Instituted structured project management and resourcing practices, improving predictability, reducing delivery risk, and enabling the company to scale its CRM offerings.
Education
Bachelor of Science - Computer Science
American Sentinel University
01.2006
Skills
- Cloud Strategy & Architecture (AWS, Azure)
- SaaS Platform Development & Modernization
- Enterprise Architecture & API Ecosystems
- NET, Java, React, Blazor Web Development
- Data Integration, Workflow Automation & Rule Engine
- Secure Data Access & Compliance (HIPAA, SOC 2, GDPR)
- CI/CD, DevOps & Observability Practices
- Data Visualization & Executive Dashboards
- Customer engagement
- Project scheduling
- Strategic planning
- Employee development
Timeline
Director of Engineering
HighRoads
05.2021 - 10.2025
Technical Engineering Manager
NACR/ConvergeOne
05.2011 - 05.2021
Technical Engineering Manager
ACT/Cross Telecom
05.2006 - 04.2011
Bachelor of Science - Computer Science
American Sentinel University
Community Engagement
- Figure Skating Club of Osceola, Founder & President, Kissimmee, FL, 2000, Present, Established and lead a 501(c)(3) nonprofit, building governance structures, securing funding, and driving community engagement for competitive and recreational figure skaters.
- City of Sun Prairie & City of Lodi, Crew Chief & EMT-A, WI, 1993, 2000, Directed emergency response teams, coordinated resources under pressure, and ensured public safety across multiple municipalities.
- United States Navy & Naval Reserve, Battalion SMI (S2/S7), 1993, 2001, Served in leadership and training roles within Naval Mobile Construction Battalion 25, instilling discipline, accountability, and operational readiness.
- Boy Scouts of America – Troop 47, Adult Committee Member, Sun Prairie, WI, 1991, 1996, Supported youth leadership development and organizational planning at the troop level.
Leadership & Strategy
- Executive Leadership & Organizational Scaling
- Global Team Management (7+ time zones)
- SaaS Growth Strategy & Product Lifecycle Ownership
- AI/ML Integration & Engineering Transformation
- Agile / Scaled Agile (SAFe) Leadership
- Budgeting, Forecasting & Resource Optimization
- Cross-Functional Collaboration (Sales, Product, Customer Success)
- Succession Planning & Leadership Development
Personal Information
Title: Director of Software Engineering