Scott West

• Delivered warm, professional customer service by greeting and assisting customers throughout their shopping experience.
• Provided personalised styling advice and outfit recommendations to meet individual customer needs.
• Operated POS systems accurately, handling transactions and returns efficiently.
• Maintained visual merchandising standards by organising stock and ensuring a clean, presentable store.
• Built positive customer relationships through clear communication, approachability, and attention to detail.

Delivered friendly, high-quality customer service in a fast-paced, high-pressure environment.

Prepared and assembled food orders efficiently while maintaining strict hygiene and safety standards.

Managed peak service periods with accuracy, teamwork, and a calm, professional attitude.

Resolved customer complaints respectfully and effectively to ensure a positive experience.

Assisted with cash handling, order accuracy, and sales support.

Trained and supported new team members, promoting teamwork and consistent service standards.

• Supported students individually and in small groups with classroom tasks and learning activities.
• Demonstrated patience, empathy, and clear communication when assisting students with emotional regulation.
• Followed school routines, behaviour plans, and safety procedures consistently.