I am an effective communicator seeking a position that will offer longevity, room for advancement and allow me to use my time management, problem solving, and people skills to make me an effective part of your company.
Overview
4
4
years of post-secondary education
23
23
years of professional experience
Work History
Supervisor
Loomis Armored
Oswego, IL
01.2026 - Current
Trained staff on safety protocols and operational best practices.
Coordinated daily schedules to ensure efficient workflow among team members.
Supervised cash handling procedures for safe and secure operations.
Armed Service Technician Lead
Loomis Armored
01.2020 - Current
Responded to customer emails promptly to address inquiries and concerns.
Conducted thorough audits on customer ATMs to ensure compliance and security.
Guiding and training employees on various ATM programs and customer locations
Trained employees on ATM programs and site-specific requirements to enhance service delivery
Armed Service Technician
Loomis Armored
10.2016 - 01.2020
Performed maintenance and replenished currency in various ATMs to ensure operational readiness
Interacted with customers daily to address inquiries and provide assistance daily while performing duties on route
Engaged with customers daily while performing duties on route
Evaluated weather, traffic, and stop locations daily to optimize route management and efficiency
Armored guard
Dunbar armored
03.2016 - 10.2016
Executed currency pickups and deliveries for banks and businesses, ensuring secure and timely transactions
Monitored security of cash and valuables during transport.
Conducted regular safety checks on armored vehicles.
Collaborated with team members to ensure secure operations.
Engaged with customers during daily delivery routes to ensure satisfaction.
PG, Universal Receiver
Amazon
11.2015 - 03.2016
Ensured quality and safety standards for 40 employees each shift, fostering a safe work environment.
Unloaded shipments and accurately verified contents against packing lists to maintain inventory integrity.
Organized products in warehouse per established guidelines, optimizing space and accessibility.
Operated forklifts and other equipment for efficient material handling.
Universal Receiver
Amazon
10.2015 - 11.2015
Sorted and processed incoming freight to streamline inventory management.
Inspected incoming shipments for quality and accuracy to ensure compliance with standards.
Organized inventory in designated storage locations to enhance retrieval efficiency.
Received and sorted incoming freight.
Courier
FedEx Express
03.2007 - 04.2015
Managed time effectively to meet route expectations and goals
Earned 'Bravo Zulu' awards for performance
Assisted couriers in delivering excess freight, ensuring timely deliveries
Received 'Bravo Zulu' awards for outstanding performance recognized by management.
Deck Captain
FedEx Express
05.2004 - 03.2007
Led reload operation for one of largest stations in Chicago Metro area, managing flow of 12,000 packages daily.
Planned and executed operational strategy to position employees efficiently and on time.
Monitored weather conditions to maintain flight safety and compliance.
Coordinated flight schedules with ground services, ensuring seamless operations and timely deliveries.
In charge of running the reload operation for one of the largest stations in the Chicago Metro area passing through an average of 12,000 packages per day
Handler
FedEx Express
11.2003 - 05.2004
Managed onsite loading of freight into tractor trailers for on-time OTR shipment
Loaded freight into containers for efficient delivery preparation to the airport
Off-loaded packages from FedEx delivery trucks at distribution center
Education
High School Diploma -
OSWEGO HIGH SCHOOL
Oswego, IL
08.1999 - 06.2003
Skills
FedEx promotes a 'People-Service-Profit' philosophy where professionalism and service were a critical part of my job as a positive representative
The responsibilities at both Dunbar and Loomis armored car companies has taught me an abundance of paying attention to my surroundings and Attention to detail
My experience with FedEx, Amazon, Dunbar, and Loomis has taught me to think outside the box and to adapt quickly to the ever changing environment around me
I am able to relate to every level of positions within the company allowing me to empathize with and motivate others